My package has gone through customs but has updated with …

Comment on How To Buy Directly From Taobao:The Complete Guide by emi.

My package has gone through customs but has updated with status “Held Awaiting Payment Of Duties/Taxes From Receiver(Unreachable)”. I used JCEX, will they pay the fees for me now (so I can quickly get my package) or will I have to wait? I am concerned because I need my package within 2 weeks…I tried contacting them through aliwangwang but no reply. Thanks for all your help

emi Also Commented

Comment on How To Buy Directly From Taobao:The Complete Guide

ok, how do i pay for the duties? for example, do i wait for the package or do i wait for a letter, contact my local post office etc? sorry for all the questions! i have never had this experience with customs before. i hear that some couriers have customs brokers that pay the fee to get the package out of customs, then charge you the fee later. i tried to read JCEX policies but did not understand well.


Comment on How To Buy Directly From Taobao:The Complete Guide

it cleared customs, but it has been 3 days since it was “transferred through transit point”. does this mean it is on its way (via ground transportation)?

also, one more question: how long does it take to ship out the consolidated package from the warehouse to the US? it has been 3 days and status is still “waiting for library”…my other package shipped out immediately so i’m a little worried. thank you so much eric!


Comment on How To Buy Directly From Taobao:The Complete Guide

Hi, how long does customs usually take (in US)? i used JCEX, and tracking says several times that “consignment held for inspection by customs”, it has been 4 days. my package is less than 5kg and is not oversize…also it contains just clothing for personal use, and no counterfeit items. is this normal? if not, is there someone i should contact? thanks


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