Comment on Good News:Taobao Can Ship Directly to Japan without Agent Now! by Eric.
Eric Also Commented
here is a list of good taobao agent.http://www.howtotao.com/best-taobao-agent-reviews/
have you tried these solutions?
That option is disabled because mobile phone is electronic product containing lithium batteries.so both of them will not ship mobile phones to you.you need to find an agent that can ship mobile phones to Japan.
Recent Comments by Eric
no,they will ship items to your 2nd address.
Comment on How to Contact Taobao Customer Service
when did you call them?try to call them at their work time.
Comment on Taobao Global Consolidation and Shipping
because the courier are not willing to ship some dangerous goods like liquid stuff or electirc device with battery.
Comment on How to Request a Refund on Taobao
yes,money will automaticly return to the bank you use.
yes,message them in simple English,they can understand.