Comment on How to Return the Goods from Warehouse to Taobao Seller? by Vince.
Hi Eric, i bought few item and 1 of the item warehouse wrongly calculate the shipping fees when i made the order payment. item arrive at warehouse and contact me that the item was oversize and they gave me option either ship by sea plus add some fees or return to seller. I agreed to return to seller and seller also agreed accepted my return. At the page when we paid for the return only show yuan12, but now seller asking me to pay him yuan120 for shipping fees.
So how i need to go about??
Vince Also Commented
item size was 92*36*32cm. The problem is i just submit the return and warehouse still not sending back to seller. And seller asking 120yuan. But at return deliver fees only show 12yuan. This is because Taobao Global Direct Shipping fault wrongly calculate deliver fees when i purchase.