I created this contact page to help you get your questions answered…fast!

If you are asking a general Taobao related question then please comment on the related post so the answers are for everyones benefit.I recommend going through the comments in case your question has already been answered.

If you run into a problem with your Taobao purchase,Please provide detailed information(Chinese version) like Order number,Store name,Seller name,Waybill number,forwarder name..etc so that I can help you much faster.

Your Name (required)

Your Email (required)

Your Message