I want to hear from you!
Having said that, I get many emails every week and it’s important to keep it short and to the point. I will open your email, it’s up to you whether or not I respond.
If you are asking a general Taobao related question then please comment on the related post so the answers are for everyones benefit.
Also I recommend going through the comments in case your question has already been answered.
If you run into a problem with your Taobao purchase,Please provide detailed information(Chinese version) like Order number,Store name,Seller name,Waybill number,forwarder name..etc so that I can help you much faster.
My email address is [email protected]