Taobao coin is the point accumulation system on Taobao.com, whereby through each transaction you can earn Taobao coins. V1-V3 Taobao members can collect up to 20 Taobao coins each day, V4-V5 members up to 30 coins, and V6 members 40 coins. These Taobao coins can be redeemed for cash rebate at certain Taobao stores. Every 100 Taobao coins is equivalent to 1 yuan, and you can redeem for a rebate of up to 30% of the product price.
Check the amount of your Taobao coins. Click “Collect coins for cash rebate”. Here we can see “My Taobao Coins”, which shows the total amount of coins available for cash rebate, as illustrated below:
Taobao coins can only be used in Taobao shops. It is not valid for use in Tmall shops. In the following example of a Taobao shop, we can see that there’s a “Special Deal” line stating “1% rebate with Taobao coins.” We know that we can use Taobao coins in this shop:
On the checkout page, tick the “Use Taobao coins” checkbox. Enter the maximum amount of Taobao coins – use as many coins as allowed, so that we can save as much as possible. In this example, we can only use up to 23 Taobao coins, as shown below:
The starting point of becoming a Taobao shopper is registering for an account at Taobao.com. (If you’ve decided to use exclusively a Taobao agent rather than shopping directly, a Taobao.com registration will not be necessary.) To register, you will need your e-mail address and your mobile phone number.
2) In the top horizontal bar of the page, find the REGISTER(注册) character. Its position is marked in red in the photo above.
3) Click on this REGISTER character:
4) The next screen shows a pop-up of Chinese characters. Click on the orange field in the middle and the pop-up will disappear.
By clicking the orange bar, you are, for the moment, agreeing with the “Registration Agreement Consent”.
5) Click on the radio button ENGLISH (green arrow) – right side of screen, Illustration in 4).
6) Now the screen appears in English. Enter your e-mail address and pull the “Verification” bar from left to right with a left-click mouse hold.
7) A CAPTCHA now appears. (If you cannot decipher the chicken-scratch to enter it in the box, re-load with the “refresh” arrow.)
8) Check the box that says CREATE YOUR ALIPAY ACCOUNT BY YOUR TAOBAO ACCOUNT. (This is where you can read the T&C in English.)
9) Click on the orange NEXT bar.
10) On the “Verify Mobilephone” screen (see illustration below), choose the country where your mobile phone is registered from the drop-down. Enter your mobile number (no spaces, no hyphens, no parentheses).
11) You will receive an SMS verification code on your mobile. Enter it within 60 seconds as instructed on the next screen. Tabao.com then sends a Confirmation Mail to your designated e-mail mailbox. (Check Junk Mail if you don’t see it immediately, otherwise you can request a repeat e-mail.) Complete your registration as the e-mail instructs. It should look something like this:
if you cann’t receive the SMS verification code from taobao,you can read this post to find the solutins.
12) Now you’re on your way! Once you’ve completed the registration process, you can log-in from the Taobao.com homepage and begin your taobao shopping journey.I have written another step by step guide on how to shop on taobao.you can read it here.
To set up or edit your current mobile number or email address, please go to “My Taobao” – “Account Settings”
The rules of changing your mobile no./email address on Taobao:
You can set up or edit your email address, but you cannot unregister it. An email address can only be used for one Taobao account.
You can set up, edit or remove a mobile number.
You must first set up your email address before you can remove any mobile number.
One mobile number can be used by up to 6 Taobao accounts, but only one Taobao account can activate the mobile login. In other words, you can only have one account that can be logged in via the mobile, while the other accounts have to be logged in using your ID or email address.
Tip: If you are unable to edit your mobile number or email address, please contact taobao customer service and they’ll be happy to assist you.
If you have previously made a purchase on Tmall and have filled out your complete personal information, then you are eligible to be activated as a Tmall member. Tmall membership entitles you to enjoy exclusive birthday privilege, service privilege, brand privilege, trading privilege and other exclusive privileges.
Currently there are four tiers of memberships, namely T1, T2, T3 and T4:
T1 Tmall member only needs to meet the conditions for joining;
T2 Tmall member must gain at least 1,500XP and make a purchase for at least 3 times in a year;
T3 Tmall member must gain at least 8,000XP and make a purchase for at least 6 times in a year;
T4 Tmall member must gain at least 22,000XP and make a purchase for at least 18 times in a year;
Note: If you make several transactions in a single day, it is considered as one time.
2. How to gain experience points?
There are 4 ways of gaining experience points:
2.1. The calculation of XP when you make a purchase: For items below 5 yuan, no XP will be rewarded; for items with a unit price of 5-150 yuan, you’ll gain 1XP for every yuan; for items with a unit price of 150-400, you’ll gain 1.5XP for every yuan; for items with a unit price above 400 yuan, you’ll gain 2XP for every yuan.
2.2. XP rewarded when you log in: When you log in from the tmall.com homepage, you will be rewarded with 5XP, for at most once per day.
2.3. Additional XP rewarded: If you make 3 or more purchases in a month, you will be rewarded with an additional 100XP.
2.4. XP rewarded when you comment: For each time you leave a comment, you will be rewarded with 5XP.
3. Member benefits
Tmall provides a lot of privileges for members of different tiers. Here, let me elaborate on just a few which could be useful for foreign users.
3.1. Return warranty card
Tmall gives a different number of free return warranty cards to its members of various tiers. T1 members will get 1 card, T2 members will get 2 cards, T3 members will get 3 cards, and T4 members will get 4 cards.
However, this return card is only valid for domestic use. If you want a refund from other countries, you may only get a 5-18 yuan of domestic charges refund.
3.2. Tmall points
Once you have become a Tmall member, you will start to gain points whenever you make a purchase from Tmall.com. The points accumulated can be used as cash on your next purchase.
3.3. Birthday privileges
On your birthday month, Tmall will gift you a double-point card. Anytime when you purchase anything from Tmall during this month, you’ll earn double points.
This post is help you solve verification code problems you may encounter during taobao registration process.I listed three solutions based on my own experience and others feedback.
1.Use Google Voice (Recommend)
After registration with google voice, you will get a US phone number, this phone number can smoothly receive taobao verification code, I use google voice to regiter taobao account for myself and others with 100% success rate,so this is the most direct solution.