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I think you should first contact the warehouse to clarify …

Comment on Taobao Global Consolidation and Shipping by Eric.

I think you should first contact the warehouse to clarify the status of your package, if they have returned the package, they will provide you with the domestic tracking number, you can use this tracking number to apply for a refund from the seller.

Eric Also Commented

Comment on Taobao Global Consolidation and Shipping

Hi,Cynthia
here are my answers:
1. if by sea, it will take 6-7 weeks.
2. if you combine them in one shipment, they will be shipped by one carrier and come at the same time.
3. it depends, If it is a very well-known brand, there will be trouble.


Comment on Taobao Global Consolidation and Shipping

If you do not see this option, it may be because the product you purchased does not support 集运.


Comment on Taobao Global Consolidation and Shipping

Taobao’s website said that Canada’s shipping rate already includes customs tax and GST.

Previously it was possible to choose, but now it is not possible to choose. Cainiao has different cooperation delivery companies in different places, It may be UPS or DHL, you can not choose yourself.


Recent Comments by Eric

Comment on How To Buy Directly From Taobao:The Complete Guide 2021

You can still pay by credit card, But if there is no credit card icon, it means that the seller has not opened a free credit card gateway.

So you will have to pay Taobao an extra 1% fee to use their credit card gateway.

Yes, as long as the warehouse accepts your product and allows you to consolidate and submit it, then it is shippable internationally.


Comment on How to Create a 1688.com Account as a Foreigner

once your account is restricted, it is very hard to unlock it.


Comment on How to Contact Taobao Customer Service

yes, JCEX is no longer available now, only Official Air Freight supported to the USA.


Comment on How To Buy Directly From Taobao:The Complete Guide 2021

Taobao crowdfunding does not officially support international shipping, but you can purchase the products there through the Taobao purchasing agent or Taobao shipping agent.


Comment on How to Buy From 1688.com As a Foreigner (Full Guide 2020)

Hello, I do not provide 1688 purchase services, maybe a 1688 agent can better help you.


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