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I’m in the USA. Can I have food (like …

Updated on November 30, -0001

Comment on 36 Things China Taobao Can’t Ship Internationally by Allie.

I’m in the USA. Can I have food (like snacks and candy) shipped as long as it’s packaged? I want to order packaged dorayaki and Popin’ Cookin’ candy.

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Hi Eric,

I can’t figure out how to use my Tmall points. It just keeps telling me to download the Tmall app. What am I doing wrong? How do I use my points to make a purchase? 🙁


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Hi,

Letting you know that the weight limit is now 30 kg. I’ll get back to you on the length, width, and height of the package. I think that maybe changed too…


Comment on How To Buy Directly From Taobao:The Complete Guide 2019

Seller is still saying, 浙江因峰会影响快递已经暂停收件了. >:(


Comment on How To Buy Directly From Taobao:The Complete Guide 2019

Thanks! Also, do you think you can help me? I am waiting on one item to reach the warehouse. It says it shipped, but the tracking information hasn’t changed.

I contacted the seller on AliWangWang, but I think the seller was telling me my package is detained?? because of the G20 summit in Zhejiang.

I don’t know why there would be a delay because it’s coming from Guangzhou which is where my other item came from. My other item was shipped the same time and arrived at the warehouse just fine.

I didn’t quite understand what’s going on, so I spoke to customer support…and now, I’m not sure if customer support was telling me to contact the delivery company or that the seller contacted the delivery company.

Chinese isn’t my first language; so if you could help, I’d appreciate it. I can send you photos of the conversation via email, if that’s helpful.


Comment on How To Buy Directly From Taobao:The Complete Guide 2019

Sorry, meant to say, “Some items cost more on Global Taobao vs Taobao” not “Prices are slightly higher on Global Taobao.”


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