Comment on How To Buy Directly From Taobao:The Complete Guide by Eric.
Hello, It says there is something wrong with your name so they can not ship it out. and you have to contact the warehouse to update your name.
Eric Also Commented
Yes, it takes at least 1-2 months.
Hi, Joanna, Taobao lite is an app specially built for foreign users. It contains fewer products than the original version.
You can use the original version if the lite version doesn’t have what you want. but Taobao lite is always safer.
HI, 1st may be a problem with the IP address, have you tried at another IP address, for example, switching from wifi network to mobile date or trying Taobao lite app?
2nd, check whether your taobao account is frozen or restricted.
Recent Comments by Eric
hi, If you buy through an agent, the seller will send the order to the agent’s warehouse, and then you will have the agent send the goods to you.
Taobao requires you to enter your cell phone number to register, I know you don’t like it, me either, but that’s their rule.
this is the tracking number you return to the seller.
you can try to call their customer service.