Comment on 36 Things China Taobao Can’t Ship Internationally by Eric.
sorry,not supported by taobao direct,but you can try to use agent.
Eric Also Commented
you mean pet food?then it is restricted.
not by direct shipping,but many agents can ship this using EMS.
Recent Comments by Eric
Comment on Taobao Global Consolidation and Shipping
the first thing you need to do is go to the your order details page and check if seller ship out your parcel,if yes,then you copy&paste the domestic waybill number to livechat with your forwarder,they will tell you where it is now.
1) you dont need extra agents,4px will ship from China to Japan.
2) most of the supplier dont know taobao official forwarding service,but it doesn’t matter as they will be shown a China address when you place order and choose consolidated shipping.so they don’t have to ship to Japan,they just need to ship to the China warehouse address.
Comment on How to Request a Refund on Taobao
money will go back to your bank card.
Comment on 4 Ways to Pay on Taobao
Really? as far as I know,the Chinese bank card is a must.and yes,you can find their contact info here.
you can find it in the logistic info page from your taobao account.