Hi, Eric. So I ordered 5 items from same seller and …

Comment on How to Return the Goods from Warehouse to Taobao Seller? by Jenn.

Hi, Eric.

So I ordered 5 items from same seller and seems like some items in the order can not be shipped.
It says special item and storage issue.

Since I don’t speak Chinese, I am a little bit frustrated.
Do I have to return everything I ordered from this seller or can I keep the items that the warehouse can ship and return the problematic items?

And how do I find out which item is not shippable?

Thank you so much for your help!
Glad I found the website. 🙂