Thank you. Is there an English customer service? …

Comment on Taobao International Shipping: Everything You Need To Know by B.

Thank you. Is there an English customer service?

B Also Commented

Comment on Taobao International Shipping: Everything You Need To Know

I’ve been frozen out of my taobao account for about a month now and I assumed everything would be ok since I had already payed for shipping etc. However its been about a month since I got an email saying my order was being verified with the distributor and I just got another email saying the same thing. Do I need to do anything? I don’t have the tracking number either unfortunately.


Comment on Taobao International Shipping: Everything You Need To Know

Hi! It’s my first time buying from Taobao and I’m currently waiting to make a second payment, however one of my items seems to have already left the warehouse before I could merge it with my 2 other items (which I am waiting for to reach the warehouse). So I was wondering how I pay for the item that has already shipped? There’s no consolidate button anymore (its sitting under the “logistics order” tab rather than the “pending assembly” tab.) Do I need to click confirm receipt instead? I hope this makes sense!


Recent Comments by B

Comment on How To Buy Directly From Taobao:The Complete Guide

Hello, I have finished paying for all my orders and I’m now just waiting for them to arrive. I got an sms within the app saying the name I put is incorrect and can’t be sent (rough translation). I was wondering what this means and how it might affect my order? Thank you for all that you do with this blog it is so helpful! Here is the original message.
您咨询的集运单号:
由于您填
写的名字不正确,无法寄出,需您
提供正确英文名字,给您带来不便
非常抱歉,感谢您对菜鸟的支持!


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