Hi Eric, I may have encountered a problem with refund. I …

Comment on How to Request a Refund on Taobao by Eugene.

Hi Eric,

I may have encountered a problem with refund. I made a purchase for the wrong address and have already paid on 13th September, so therefore I would have to claim a refund and start over, just like how the seller suggested as well. The problem is, I received the refund amount on 19th September listed as Pre-Auth Refund, and immediately after that is the debit of the same ammount. Why is this happening? I got my refund but out it goes again? P.s – 2 of my transactions are like this, and still being like this

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