Hi! I’m not sure if you can help me but …

Comment on How To Register And Verify Your Alipay Without Chinese Bank Account by Michelle.

Hi! I’m not sure if you can help me but I guess it’s worth a shot.

I’ve been buying from taobao to singapore for several years and never had an issue with alipay despite not being verified because I usually use enets. Anyway I took a pretty long break from buying on TB (since april) and recently have been planning on making an order.

I logged into my alipay account and noticed I had some money in my account balance (which comes from when sellers refund me) and this message “根据监管部门的要求,需要您进一步完善身份验证信息才能使用余额进行付款.” It seems like since 1st July they now need accounts to be verified if not some functions will be frozen or something.

I did some googling but no one seemed to bothered by it. Anyway when I went to check out my order, I usually use whatever funds in my account balance I have and then use enets to cover the rest. But I wasn’t able to as it said I needed to verify my account. I could still pay via enets though.

The amount I have in my account balance now isn’t very much but does that means that whatever money sellers refund me from now on is frozen as I can’t use it or transfer it out?

Thanks!

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