Comment on Alipay Account Verification for Foreign Users by dominique.
HI i have a registreted alipay account that i use regulary in china mainland with no problem. Problem is that now i am back home (in france) for holidays , where i got my phone stolen. I bought a new phone and downloaded the alipay app, but now i can’t access my account as they ask to send me a text message to my chinese number, for the id verification, which of course doesn’t work in france, so i can’t connect to my account therefore can’t access my money.
Is there any otherway i can do the id verification?! email or add a french number…?
Thanks for your answer.