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Alipay Account Verification for Foreign Users

Updated on October 8, 2019

Verifying your account helps for a few reasons.

  • You can send and receive money from other alipay users.
  • You can open a store on taobao.com as a foreigner.
  • Verifying adds a layer of security to your account.

Once you’ve officially been verified by the system, your account will display a blue check mark to show you’ve verified your account.

Things you need to prepare for verification.

1. A copy of your passport.(biographical page+stamped page)

2. Bank card issued by banks located in China Mainland.

(Note: You can not use bank cards issued by China bank branches in your country to verify your alipay account.)

Here is a guide on how to open China bank accounts as a foreigner.

The process for verifying Alipay account

1. Log in to your www.alipay.com account

click “Manage Account” – “Account Setting” – “Basic Information” – “Verify Now”.

2. Click “Verify Now(立即认证)”.

3. Fill in your personal information as required

护照 means passport

4. fill in your bank card information

5. Upload your passport scan

6. Submitted successfully,Verification will be completed in 24 hours.

7. Once the verification is approved, you will then have a verified real-name account.

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161 thoughts on “Alipay Account Verification for Foreign Users”

  1. Hi Eric….
    I can’t log into taobao account through my Alipay . What I get is….. account has been restricted. When I try using my phone number it doesn’t also work.
    My Alipay account is verified.

  2. Hi Eric,
    Thanks for your time
    I have verified my account and the bank card attached to my alipay account is a Chinese bank card,
    I dont know why I still cant access the money in my bank account
    Please help me out

  3. Hi Eric,
    recently my alipay account has been locked and it requires account restriction lift which can be done ourself. The problem is, in order to verify, they need us to link a bank card to our account (I assume this is local bank card, since I tried my bank card and it is not supported). Before my account was locked, I have successfully registered for a tour pass & topped up some money into the tour pass.

    Do you know how I can contact the alipay customer service without having to login into the system? (I used login by sms when I registered, so I didn’t have any username or password).

  4. HI ERIC,
    why I cannot verify my alipay account ?
    my bank acc first name is in front, why alipay put my first name to behind?
    so I cannot verify the same name in bank acc and alipay acc.

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