Comment on How To Buy Directly From Taobao:The Complete Guide by emi.
Hi, I placed an order and paid within 24 hours yet the seller has not shipped it out yet. I thought that the seller was to ship it out within 72 hours. How do I contact the seller or can I apply for a refund?
emi Also Commented
Comment on How To Buy Directly From Taobao:The Complete Guide
ok, how do i pay for the duties? for example, do i wait for the package or do i wait for a letter, contact my local post office etc? sorry for all the questions! i have never had this experience with customs before. i hear that some couriers have customs brokers that pay the fee to get the package out of customs, then charge you the fee later. i tried to read JCEX policies but did not understand well.
Comment on How To Buy Directly From Taobao:The Complete Guide
My package has gone through customs but has updated with status “Held Awaiting Payment Of Duties/Taxes From Receiver(Unreachable)”. I used JCEX, will they pay the fees for me now (so I can quickly get my package) or will I have to wait? I am concerned because I need my package within 2 weeks…I tried contacting them through aliwangwang but no reply. Thanks for all your help
Comment on How To Buy Directly From Taobao:The Complete Guide
it cleared customs, but it has been 3 days since it was “transferred through transit point”. does this mean it is on its way (via ground transportation)?
also, one more question: how long does it take to ship out the consolidated package from the warehouse to the US? it has been 3 days and status is still “waiting for library”…my other package shipped out immediately so i’m a little worried. thank you so much eric!
