Hi Eric! I tried to request for a refund for …

Comment on How to Request a Refund on Taobao by Li.

Hi Eric!
I tried to request for a refund for my parcel which was damaged. The seller says it was caused by shipper.
They offered to send me replacement parts which I supposed I need to pay for shipping , or a partial refund.
Is it possible to get the shipper to bear some cost?

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