Hi Eric, I am unable to log in to my taobao …

Comment on How to Contact Taobao Customer Service by Chan.

Hi Eric,
I am unable to log in to my taobao account. This is the error message. 该账户已被冻结,暂时无法登录. I think my account has been frozen. I really need to log in to my account to get the way bill numbers for about 10 orders I made last week. I need to give those way bill numbers to the oversea shipping company. Could you let me know how to solve this problem? thank you