Tried asking Taobao customer service but they told me it …

Eric

Comment on How to Contact Taobao Customer Service by adeeb.

tried asking Taobao customer service but they told me it was a problem with Alipay so I should call them.

adeeb Also Commented

Comment on How to Contact Taobao Customer Service

Hey sorry to bother you but I have recently made a purchase from Taobao and after about three months have tried to pay for consolidation for the item to have it sent from China to America. The only problem is whenever I try to order the items consolidation the website on my desktop or phone brings me to a page that says my Alipay account is not able to be logged into. I have tried to log into my Alipay account separately on my phone using the Taobao log-in as a start but it always brings me to a page that asks for my card to verify my identity but after putting in my card number only displays an error. I have spent around 200 dollars on the item and now don’t even know if it will ever come it would be super nice if you could help me out with this. By the way, I do not own a Chinese bank card I am trying to use a chase debit card.

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