Comment on Taobao International Shipping: Everything You Need To Know by Eric.
Hi,Steve
yes,they have slow support response.which contact method did you use? online chat or aliwangwang?you should try both.
and as for your missing shoe,what are you going to request the carrier to do with it ?
1.return it?
2.discard it?
3.ship it to you?
you need to tell them your decision.
if you had hard time communicating with them,you can send order info to my email address:eric@howtotao.com.I can help you do this.
Eric Also Commented
Comment on Taobao International Shipping: Everything You Need To Know
you can use a taobao agent to buy it for you.
Comment on Taobao International Shipping: Everything You Need To Know
don’t worry,you can buy only 1 item with consolidated shipping.
Comment on Taobao International Shipping: Everything You Need To Know
Yes, direct mail is the cainiao official international shipping, after you place an order, they ship directly to your address, direct mail is available in two types: sea and air.
There are no hidden fees, but the shipping cost here is estimated based on the weight of the product the seller provide, if the goods arrive at the warehouse and they find a big difference between the actual weight and the estimated weight, they will ask you to pay additional international shipping costs but this does not happen very often.
Recent Comments by Eric
Comment on How To Buy Directly From Taobao:The Complete Guide
Hi, I am not sure, you may try to reach their customer service.
Comment on How to Register A Taobao Account In 2021
no,they do not accept driver license. if you just want to view the links, you only need to register a taobao account without verifying it.
Comment on How To Buy Directly From Taobao:The Complete Guide
you can try taobao global app.
Comment on How To Buy Directly From Taobao:The Complete Guide
not normal.
Comment on How To Buy Directly From Taobao:The Complete Guide
This refers to each country’s customs duty threshold, like the US, where they charge a percentage of duty if the total value of the parcel exceeds $800.