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My 1688 account has been frozen It shows ” account has …

Comment on Your Guide to 1688 Account Setup, Verification, Linking Alipay by Mariatu.

My 1688 account has been frozen
It shows ” account has serious violation and has been processed as frozen” each time I try to log in. What can I do please
I’ve been trying to unfreeze it but I can’t. And I have paid for my items, it hasn’t gotten to my Shipping company and I can’t track it on 1888. Please help me.

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