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Hi Eric, recently my alipay account has been locked and …

Comment on Alipay Account Verification for Foreign Users by Ryan.

Hi Eric,
recently my alipay account has been locked and it requires account restriction lift which can be done ourself. The problem is, in order to verify, they need us to link a bank card to our account (I assume this is local bank card, since I tried my bank card and it is not supported). Before my account was locked, I have successfully registered for a tour pass & topped up some money into the tour pass.

Do you know how I can contact the alipay customer service without having to login into the system? (I used login by sms when I registered, so I didn’t have any username or password).

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