Web Analytics

How to Extend the Payment Period in Taobao?

Taobao system will automatically confirm the reception of goods after a certain period of time depending on the product category. The payment will be released to the seller. If the confirmation deadline is approaching but you have not received your goods, you may extend the deadline when there are only 3 days left.

1. The procedure is as illustrated below:

Go to “My Taobao” – “Purchased Items”, find your order and click to view the details(订单详情).

Choose “Delay time of receipt(延迟收货时间).”

 Note:

  1. For secured trading of physical items (such as physical tickets), with the condition that the seller has already dispatched the goods, the buyer may extend the delivery confirmation deadline when there are only 3 days left.
  2. For secured trading of physical items, you may request to extend the delivery confirmation deadline only once, and for an extension of 3 days.
  3. For virtual trading (excluding auto delivery and reloads), with the condition that the seller has already sent out the goods, the buyer may extend the delivery confirmation deadline when there are only 1 day left.
  4. For virtual trading, you may request to extend the delivery confirmation deadline only once, and for an extension of 1 day.

2. Can i still request a refund after payment has been released to the taobao seller?

yes,you can still claim a refund by click “申请售后” or open a dispute by clicking”投诉卖家”

Share on facebook
Facebook
Share on twitter
Twitter
Share on tumblr
Tumblr
Share on reddit
Reddit
Share on telegram
Telegram
Check Out Our Must Read Articles:

15 thoughts on “How to Extend the Payment Period in Taobao?”

  1. Hi eric.. I had bought some items and i’m waiting for second payment… Those items still handling trade but when i click the view logistics it’s showed those items were in warehouse…

    I don’t get it why it’s still handling trade and at the same time it showed at the warehouse

    I’m worried because the free period fees it’s about to ends

  2. I brought 8 items and 4 has already been confirmed , but I still haven’t got anything. I still have a few days left for the other 4 items. I don’t know if I should keep waiting cuz I think everything should arrive under 1 parcel or I should open a dispute. How many days can I open a dispute after its confirmation.

Leave a Comment

Your email address will not be published. Required fields are marked *