How to Change Your Mobile Number on Taobao

To set up or edit your current mobile number or email address, please go to “My Taobao” – “Account Settings”

TB1pb9

TB1Y

The rules of changing your mobile no./email address on Taobao:

  1. You can set up or edit your email address, but you cannot unregister it. An email address can only be used for one Taobao account.
  2. You can set up, edit or remove a mobile number.
  3. You must first set up your email address before you can remove any mobile number.
  4. One mobile number can be used by up to 6 Taobao accounts, but only one Taobao account can activate the mobile login. In other words, you can only have one account that can be logged in via the mobile, while the other accounts have to be logged in using your ID or email address.

Tip: If you are unable to edit your mobile number or email address, please contact taobao customer service and they’ll be happy to assist you.

Follow Me On My Social Media.!

I am very active on various social media outlets as well as this blog. So social media is a much faster and more effective channel to communicate with me compared to comments section of this blog.

I also update my social media with the latest Taobao and 1688 articles, tips, rule changes, latest promotions, etc.

If you’re serious about buying from China, you can’t miss my social media.

Here are the social media accounts that I hold:

It only takes a few seconds to follow me, but one of my updates there may solve your problems and save you a huge amount of time and money!!

19 thoughts on “How to Change Your Mobile Number on Taobao”

  1. Hi Eric,

    Could you help me, please? I lost my mobile number and I have not more access for that number, how can I access my account? Could I change my mobile number in my account without to access that account?

    Thanks,
    Lucila

        1. I changed my phone number on Alipay and it automatically signed me out from Taobao. Now I can’t access my Taobao account. The new phone number is not Chinese so I think it doesn’t recognize. I know I can register a new account, but I really need the old one. Is there anyway I can get it back?

  2. Hi, I purchased an online magazine and checked out but I realized I put in the wrong phone number so I can’t get the code for the magazine. How can I fix this? Thank you.

      1. Face the same problem too. I cannot access my old phone number at all and need to change to the new one. But in order to do that, they still need the old number??

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top