Comment on How to Contact Taobao Customer Service by Wendy.
Hi Eric, thank you for the very helpful tips!
In the “Avoid Customs Import Duties” portion of your how to buy from Taobao guide, you talked about how I could “get the forwarder to declare a lower value or marked as a gift etc through aliwangwang.” How exactly would I go about doing this – I know I have to contact my forwarder (Zhongshan Express). Do I just tell them to “mark the package as a gift and declare a lower value of goods”? (Does this have to be in Chinese, or will they have English support too?)
Thank you for your kindness in helping all of us overseas buyers! 🙂 Just wanted to clear this bit up.
