Your Guide to 1688 Account Setup, Verification, Linking Alipay

Having a 1688.com account is the first step in starting your purchasing journey there. Even if you are purchasing from 1688.com through an agent, I still recommend you have your own 1688.com account.

At the same time, in order to make your 1688 account more secure, I also recommend that you verify your 1688 account and link your Alipay account in advance.

I will talk about all of these in this article.

1. Can I open a 1688.com account as a foreigner?

Yes, you can. Alibaba does not restrict foreigners from registering, as long as you have a mobile phone number, you can register.

However, 1688 does not support every country’s cell phone number, for example, Ghana, Cambodia, Botswana, and some other countries are not supported.

As of 2021, Taobao and 1688.com support a total of 136 countries and regions to register an account, the following table is a complete list:

  • Mainland China +86
  • Taiwan +886
  • Hong Kong +852
  • Macau +853
  • Malaysia+60
  • Singapore +65
  • Japan+81
  • Korea +82
  • United States +1
  • Canada +1
  • Australia +61
  • New Zealand+64
  • Denmark+45
  • Ukraine+380
  • Uzbekistan +998
  • Uganda+256
  • Uruguay +598
  • Chad +235
  • Yemen+967
  • Israel +972
  • Belize +501
  • Cape Verde +238
  • Russia+7
  • Bulgaria+359
  • Croatia+385
  • Gambia +220
  • Guinea+224
  • Guinea-Bissau+245
  • Gabon +241
  • Hungary+36
  • South Africa+27
  • Qatar +974
  • Rwanda +250
  • Luxembourg+352
  • India+91
  • Indonesia+62
  • Guatemala +502
  • Kyrgyzstan +996
  • Djibouti +253
  • Columbia+57
  • Costa Rica +506
  • Cameroon +237
  • Turkmenistan +993
  • Turkey+90
  • Guyana +592
  • Tanzania+255
  • Egypt+20
  • Tajikistan +992
  • Senegal +221
  • Serbia+381
  • Sierra Leone +232
  • Cyprus +357
  • Seychelles +248
  • Mexico+52
  • Togo +228
  • Austria +43
  • Venezuela +58
  • Angola +244
  • Nicaragua +505
  • Nigeria+234
  • Niger +227
  • Palestine +970
  • Bahamas+1242
  • Papua New Guinea +675
  • Panama +507
  • Bahrain +973
  • Brazil+55
  • Burkina Faso+226
  • Greece+30
  • Cayman Islands +1345
  • Germany+49
  • Italy+39
  • Latvia +371
  • Norway +47
  • Moldova +373
  • Morocco+212
  • Brunei +673
  • Swaziland +268
  • Slovakia +421
  • Slovenia +386
  • Sri Lanka +94
  • Chile+56
  • Cambodia+855
  • Grenada +1473
  • Georgia +995
  • Belgium+32
  • Mauritania +222
  • Mauritius +230
  • Saudi Arabia+966
  • France +33
  • Poland+48
  • Thailand+66
  • Zimbabwe +263
  • Honduras +504
  • Ireland+353
  • Estonia +372
  • Jamaica+1876
  • Trinidad and Tobago +1868
  • Bolivia +591
  • Sweden +46
  • Switzerland +41
  • Belarus +37
  • Kuwait +965
  • Comoros +269
  • Peru+51
  • Tunisia +216
  • Lithuania +370
  • Jordan +962
  • Namibia +264
  • Romania +40
  • Kenya+254
  • Finland +358
  • Suriname +597
  • United Kingdom +44
  • British Virgin Islands +1284
  • Netherlands+31
  • Mozambique+258
  • Lesotho +266
  • Philippines+63
  • El Salvador +503
  • Portugal+351
  • Mongolia+976
  • Spain +34
  • Benin +229
  • Zambia +260
  • Equatorial Guinea +240
  • Vietnam+84
  • Azerbaijan +994
  • Albania +355
  • Oman +968
  • Argentina+54
  • UAE +971
  • Maldives +960
  • Malawi +265
  • Madagascar +261
  • Mali +223

2. Can I pay suppliers in 1688 using my 1688 account?

This is a very complicated question, but for most people, it’s very hard to pay directly on 1688.com like you would on Aliexpress.

I discuss this issue in-depth in another article, if you really want to purchase from 1688, you should read it here.

3. why you need a 1688.com account

Even if most of you have to purchase at 1688.com through an agent, you still need a 1688 account, here are a few reasons:

  • Alibaba has been restricting non-members from browsing the products on 1688.com more and more often, and if you can’t log in, you can’t view many pages in 1688.
  • Sometimes you can not use 1688’s picture search if you are not logged in.
  • You can only see the promotional prices and discounts on many products when you log in.
  • You can save and bookmark the products you see to your 1688 account.
  • You can communicate directly with the supplier in 1688.

4. login with your Taobao or Alipay account

If you already have a Taobao or Alipay account, you do not need to register a 1688 account, you can directly use your Taobao account to log in to 1688.com.

Alibaba Group uses a Google-like account system, as long as you have a Taobao account or 1688 account, you can access all Alibaba’s domestic websites and apps.

5. Five steps to register for a 1688 account

Step 1. Go to the registration page

On the 1688.com home page, click Register to go to the registration page.

Then it pops up a user registration agreement, click the orange button at the bottom of the window(Label.1) to agree to the agreement

1688account1

Step 2. Fill in account information

Next, it’s time to fill in your account information, and here I’ve marked all the places that need to be explained with a blue label (Label.2 – Label.10).

Then I will explain each label.

1688account2

Label.2 and Label.3

These 2 labels allow you to choose between corporate or individual accounts, if you just want to buy as a foreigner, you have to choose Label.3 which means individual accounts.

Label.4

Fill in your login name here. You should note:

  • The length of the name is 5-25 characters,
  • the login name can only be set once, once set successfully, it cannot be changed.

Label.5

This is the place to set the password, here are some requirements for setting the password:

  • 6-20 characters, the password cannot be the same as the username.
  • Only letters, numbers, and punctuation marks can be included.
  • At least 2 types of letters, numbers, and punctuation marks are required.

Label.6

Enter the previous password again.

Label.7

Select the country and cell phone number here. You have to make sure that your phone can receive text messages from China.

Because it will send you the SMS verification code in the following step.

Label.8

This is to verify that you are not a robot, just drag the verification box from left to right and you’re done.

Label.9

Check this box to agree to some of its statements and agreements.

Label.10

Click the “Agree to Register” button to go to the next step.

Step 3. Fill in the SMS verification code

Next, a page will pop up asking you to enter the SMS Code (Label.11).

The SMS verification code is a 6-digit number like this:

1688account3

Enter the code and click the “submit button(Label.12)”.

If all goes well, your account is registered.

1688account21

Step 4. Complete the profile of the account(Optional)

On the following page, 1688.com will ask you to complete your account profile, this step is totally optional.

If you want to fill out this profile, you don’t need to fill in every option, just fill in the areas with red marks.

1688account4

Label.13

Enter your real name here, then select your gender.

Label.14

Select the membership type here, for foreigners, it is best to select the last one, Individual.

Label.15

Fill in the name of your company.

Label.16

Here you can choose what you want to do with your 1688.com account.

there are 3 options:

  • 1. I want to sell.
  • 2. I want to buy.
  • 3. Both.

Here I suggest you choose the second one: “I want to buy”.

Label.17

Here is the option for you to choose your business model, you can click on it

The following options will pop up:

1688account5

I suggest that you choose the last one “网商(the online merchant)” and that’s it.

Label.18

Check this box so that the supplier can find you.

Label.19

Click the orange Save button to complete your account registration.

Update or add your account information

For your account security, you can also add or update your 1688 account information from the user center.

1688account6

Label.20

With this option, you can modify your mobile phone number.

Label.21

You can add your email address here.

Label.22

This is for real-name verification, I will talk about it in the following section.

Label.23

This is to change the login password.

Label.24

This is used to add and manage security questions. you can further protect your account from unauthorized use by adding answers to security questions.

6. verify your 1688 account

After registering your 1688 account, you can choose to verify your 1688 account. It is not mandatory, but it has many benefits if you do so:

  • Your 1688 account is more secure.
  • If your 1688 account is frozen or restricted, you can unfreeze or retrieve your account yourself.
  • If you want to use 1688 cross-border pay, you must have a verified 1688 account.

Depending on the type of account, there are two options for verifying your 1688 account, one is c as a business and one is verification as an individual.

For foreign 1688 buyer accounts, the most realistic and easy way is 1688 verification as an individual.

This verification process is very simple and only requires you to have a personal verified Alipay account.

Here are the steps to use an Alipay account to verify your 1688 account:

Step 1

Go to your 1688 account “settings(设置)” page, click “My Verification(我的认证)” in the left column, and then click “I want to verify(我要认证)” in the lower right corner.

1688verify1

Step 2

Next, you will be taken to the quick verification page, you need to enter your Alipay Login ID and login password on this page, then click the orange button “link to Alipay account”.

1688verify2

If your Alipay account and 1688 account name are not the same, Alipay will prompt you that the name of your Alipay account and 1688 account are not identical.

In this case, you only need to click “Confirm”, the system will use your Alipay member account name to overwrite your 1688 account name.

Step 3

Now let’s go back to the “My Verification(我的认证)” tab, you can see that the blue button has been grayed out and the verification status shows that it is complete(✓).

1688verify3

7. Link to your Alipay personal account

Whether you are planning to use Alipay tourpass, or a third-party service to top-up your Alipay balance, or get someone to pay for you, you will need to link an Alipay personal account to your 1688 account.

In addition, if you plan to use 1688 cross-border pay, you will also need to link your Alipay personal account first.

So even if you don’t verify your 1688 account, your 1688 account must be linked to an Alipay account to use the service I mentioned above.

Here are the steps to link your Alipay account:

Step 1

First of all, let’s go to the Alipay account management page,

If you have verified your 1688 account as I said in part 6, 1688.com may have added your Alipay account here, then you do not need to add another Alipay account.

If not, you will see the status like the following screenshot,

Here you need to check to agree to the agreement, then click the orange button”绑定支付宝账号(link to Alipay)”.

linkalipay1

Step 2

You can use your mobile Alipay app to scan the QR code to complete the login or click “Back to computer login(返回电脑登录)” to use your login id and password to sign in.

linkalipay2

Step 3

If everything goes well, the page will return to the Alipay account management page, and you will see a green circle badge, which means you have successfully bound your Alipay account.

linkalipay3

8. Congratulations, Your New 1688.com account is Ready!

If you have followed the steps above– congratulations. You should now have a fully working 1688 account.

If you create a 1688 account of your own or already have one up and running, I’d love to hear from you and learn from your experience in the comments below!

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I am very active on various social media outlets as well as this blog. So social media is a much faster and more effective channel to communicate with me compared to comments section of this blog.

I also update my social media with the latest Taobao and 1688 articles, tips, rule changes, latest promotions, etc.

If you’re serious about buying from China, you can’t miss my social media.

Here are the social media accounts that I hold:

It only takes a few seconds to follow me, but one of my updates there may solve your problems and save you a huge amount of time and money!!

189 thoughts on “Your Guide to 1688 Account Setup, Verification, Linking Alipay”

  1. My 1688 has been restricted, I have tried calling the customer service but they don’t speak English and I have lots of transactions going on with the sellers,please how do I fix this

  2. Imeobong Essien

    Please I have a question. I made purchase on the 1688 app with my Nigerian debit card yesterday. Today it shows that my account is protected, I can’t contact the seller or make any more purchases. What can I do?

  3. hi. i am samia from bangladesh. 1688 do not allow bangladesh. so i can not regi. in the site. my question is how i join this site from bd? i want to business fb . so i really need to join 1688 and buy some products. plz help me. plzz

  4. Hi Eric, everytime I click the button to verify on Step 1 of 1688 account verification,

    It leads me to a page that says in a blue box:
    实名认证功能升级中
    (system is being upgraded?)

    Do you know how to fix this?
    I’ve tried this over the past 4 days

    1. it says they are updating the account verification feature. you have to wait for more days.

      maybe this is a good update so that foreigners can verify their 1688 accounts more conveniently.

    2. Step 1 of 1688 account verification is still showing 实名认证功能升级中 after months. I have checked with the help chat but they also do not know when the upgrading will be completed. Is there any alternative way to this verification step? Thanks in advance.

      1. should be mentioned before following this giude as there is no way rendering this useless I do appreciate the information though don’t get me wrong, have had a look on the app but no way to my knowledge :(.

  5. Abigail Asiedu

    Please my 1688 account is frozen so I can’t log in since December 2021. I have verified my alipay with my passport but still can’t log in on 1688. Please help me. Thank you

        1. Hi, You can use google chrome’s built-in translator to translate Chinese into English, but when you click “submit” on the page, you need to return to the Chinese interface.

          When you try to verify your Alipay account, you need your passport.

          1. I don’t know why they don’t support Ghana’s numbers.

            But you don’t have to use your own phone number.

            You can easily buy another country’s phone number online.

      1. Please I have managed to verify my alipay to which they say primary but I’m not able to log in to 1688 because they say my password is incorrect or can you link me to someone who can do this for a fee please.

    1. Hi! I am from Malawi and I regularly shop from http://www.1688.com. It has been a nice experience.
      The shop ratings have greatly helped to purchase authentic products. The agents I use have been very helpful in my shopping experience.

      The only problems I face are internal to my country i.e. high freight charges from the ocean in Mozambique since we are a landlocked country and the import duty levied on goods. Otherwise very affordable and quality goods.

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