Ive made payment via online banking for more than a …

Comment on How to Request a Refund on Taobao by Jason.

ive made payment via online banking for more than a week (13 days) but the products have not been shipped by the seller, so i’ve requested for refund. Will the money go directly to my banking account?
i think the duration for seller’s respond has changed to 48 hours instead of 5 days. Correct me if im wrong. thanks.

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