You need to ask zhongshan courier customer service. …

Comment on How to Return the Goods from Warehouse to Taobao Seller? by Eric.

you need to ask zhongshan courier customer service.

Eric Also Commented

Comment on How to Return the Goods from Warehouse to Taobao Seller?

He said first you have to tell the seller that your goods were returned.

After the seller receives the goods, you can request a refund.

Comment on How to Return the Goods from Warehouse to Taobao Seller?

you have to contact your warehouse and ask them to return both the order and the free gift.

Comment on How to Return the Goods from Warehouse to Taobao Seller?

I am not familiar with the problem you are facing, sorry.

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I’ve described the whole process in this post, consolidated shipping will ship all orders to a warehouse in China, where they will be packed and weighed, and then shipped to your country.
The advantage is that shipping fee is cheaper, but of course the whole process takes a bit longer than direct shipping.

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try read their feedbacks and seller ratings.

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try it on desktop.

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Thanks for your suggestion, this industry is undergoing big changes, I will watch it for a while then update this post.

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