Comment on SGshop Review: Is It a Safe and Good Singapore Taobao Agent? by Irene Ang.
I just got a very bad service from them myself. I’ve order only one item but 5 pieces of that item and paid the full amount for shipping. They subsequently only sent me one piece of the item order and told me they will refund me my purchase price for the remaining 4 pcs as the items are not in their warehouse. What about the shipment? I emailed them and they are not bothered replying after telling me that they will only refund the purchase price. They just say that’s the best they can do and ignore my subsequent email.
I’ve even purchased their SG Care service. Apparently an additional service from them to check and ensure that all I purchased is there before delivery. Obviously their SG Care service personnel didn’t care. The terms and conditions of the service obviously also say that in the event where my product is not delivered as ordered, they will not only refund me the amount for the goods not received but also the shipping and administration fee. None of those were refunded. And I have a trail evidence of all this conversations with them on email and screenshots of all the terms and conditions of service that they didn’t fulfill.
Definitely a scammer and dishonest company. And agreed that they should not be allowed to be an agent. Will never ever buy anything from them again.
