Hi Eric, I’ve been searching you blog but most of the …

Comment on How to Contact Taobao Customer Service by Kelsey K..

Hi Eric,

I’ve been searching you blog but most of the refund request are usually made with the seller. However, I have received a package that is supposed to be sent to another person and i think she has mine, because the shipping label is written under my name but i found a shipping form inside that said the goods belong to someone else. So this is probably the forwarding courier mistake, not the seller. Who should i contact in this case?

Thanks in advance!!!

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