Hi Eric- you have always been so helpful when I …

Comment on Taobao Global Consolidation and Shipping by Sarah.

Hi Eric- you have always been so helpful when I have an issue… so thank you in advance if you see this comment…

I am in the USA… I ordered an item to be shipped to the warehouse and then shipped to me. Unfortunately I didn’t realize the item was coming FROM the US and being shipped to China… and apparently I need to upload my ID. I tried my ID and Passport… no luck. I contacted the seller to let them know I am a US citizen and they told me I can just give them my ID number. Problem is… what is my ID number? hahaI have no idea… my drivers license number?

Recent Comments by Sarah

Comment on How to Buy Directly from Taobao – Updated for 2017

Hi Eric- I used to be able to buy on TaoBao using my US debit card…I just tried to pay and it doesnt show my card. I unlinked it in Alipay and tried it again so I could re-add it- now I only get two options- either use my balance in Alipay (I have none) or add a PayPal card. No more options to add any bank card. Do you know why that is?