Taobao Global Direct Shipping: Review and Guide

Taobao Global Direct Shipping(直送) is a Taobao official forwarding service.All you need to do is checkout all items in your shopping cart at once, select “Taobao Direct Shipping(直送)” and make payment, sit back and wait for your parcel to be delivered directly to you without having to undergo a consolidation process at the forwarder warehouse.

The biggest advantage of this service is you only have to make one-time payment including domestic + international shipping fee, so you won’t need to consolidate your orders and make any second payment – Fast and easy! Save time save money!

1. Who can use this service?

Taobao Global Direct Shipping(直送) currently supports 6 regions,which are:

  • Australia
  • Malaysia
  • Singapore
  • Hong Kong
  • Macau
  • Taiwan

If you are from the above areas,you will see this option when placing order.

2. taobao direct shipping cost:

Below is a list of the shipping cost using Taobao direct shipping,for some regions,you can choose to deliver to your door or pick up yourself somewhere.

If you are from Hong kong,they will also charge a 20HKD delivery fee for residential or remote address.

taobao direct shipping cost

3. how to use taobao direct Shipping

Step 1

Make your order by selecting “Buy Now” or “Add to Cart”. If you are making multiple orders, it is recommended that you choose “Add to Cart” to consolidate all your items and make a lump-sum payment.


After clicking “Add to Cart” you will be told that the item has been successfully added, click “Proceed to Checkout” to consolidate all your items and make payment.


Step 2

Select the items that you want to consolidate, click “Checkout”.

Tips: Consolidation in shopping cart – you can only consolidate items listed on this page.


Step 3

After clicking “Checkout” you will enter the “select delivery address” page. Please select your delivery address.

Tips: You may click on the upper right to “use a new address” and “manage delivery address”.


After confirming the address, click “Next(下一步)” to confirm the direct shipping method.

Tips: You can see the domestic shipping fee and international shipping fee clearly shown on the right. It’s convenient! It’s money-saving and trouble free!


After confirming the shipping method, your selected items will be listed at the bottom of the page, along with the total amount to be paid.


Check the item information, amount, etc. and click “Submit Order(提交订单)” to enter the payment page.


Note: Certain products which are not eligible for Taobao Direct Shipping will be shown under the “Submit Order” button. These items will not be included in the calculation of the total amount!


Step 4

After clicking “Submit Order” you will enter Alipay payment page.Check and verify all order details, and then select your payment method.


After making the payment, you may go to “Purchased Items” to check the order details. Don’t forget to check the delivery status very closely!


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177 thoughts on “Taobao Global Direct Shipping: Review and Guide”

  1. The seller ask me to check the warehouse address and then how can I know the address of the warehouse? Is it warehouse or forwarder~ The seller told me “亲国外的地址这个发不了货的, 发国外的话是快递到达转运仓之后您发给那边帮您转运的亲”. lol

  2. Hi Eric 🙂 I’m about to purchase a bunch of item using Taobao Global direct shipping, a method I have been using for the past year with no issues so far. However, the Direct Shipping option did not appear today when i was about to make payment. Do you perhaps know the reason why? It cannot be that the vendor does not provide overseas shipping as i’m a regular purchaser of most of these vendors that I am about to make purchases from. Do kindly advice 🙂

  3. Hi Eric, i have been receiving taobao parcels from skynet but my last parcel, i had to track it on ABX express. Did they change malaysia’s local courier?? How did taobao choose between skynet or abx?

  4. Hi Eric, I used Taobao direct shipping to buy my things and the items arrived but the seller did not send out a part of the item. I have informed the seller and the seller said will resend out to me. Do I need to do anything or just wait for the item to arrive ?

  5. Hi Eric, I used Taobao direct shipping to buy my things and the items arrived but the seller did not send out a part of the item. I have informed the seller and the seller said will resend out to me. Do I need to do anything or just wait for the item to arrive ? I am worried the item will lost.

  6. Hi Eric,
    May i ask if i want to order any items from taobao then send to Miri (East Malaysia) will they delivery?I have try before but cannot.
    Thank you.

  7. Hi Eric,
    May i know why my logistic Details shown as item have been delivered but in actually fact i have not received the item yet? i’m using the direct shipping method. Any help on this?

  8. Hi Eric,

    I notice you mentioned that they are updating their system in one of your comments and to wait a few days. I have tried for more than a week, but it seems the option is not there. Is it just me or are they updating still updating the system?

    If not, then if I only have one order, is consolidate shipping applicable?


    1. how can i get my tracking no for my order?this is my first time order from taobao,it said my order is “out of library” i remmember the shipping method i choose is 24yuan/kg(not the global direct shipping)
      its said delivered by ABX EXPRESS but i already track on abx n it dont have any tracking for my order.
      n ussually how long take to delivery to east malaysia through this shipping?

  9. Hi, my checkout interface just changed recently, and I could not find Direct Shipping option anymore even for a few items I just bought with Direct Shipping a week ago.

    Any idea what could have gone wrong…?

  10. Is it still ZTO? cause i see its written coe全球转运 ?

    By the way the local courier is Skynet right?

    Does anyone also have a link to talk to Taobao representation for enlish?

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