You can try to call their customer service to unlock …

Comment on What To Do When You Can’t Receive Taobao Verification Code? by Eric.

you can try to call their customer service to unlock it.

Eric Also Commented

Comment on What To Do When You Can’t Receive Taobao Verification Code?

Taobao will send SMS to verify your account periodically.

If you are unable to provide the verification code next time, your account may still be disabled.

So I recommend you use a long-term phone number.


Comment on What To Do When You Can’t Receive Taobao Verification Code?

thanks for sharing this tip, Michael.


Comment on What To Do When You Can’t Receive Taobao Verification Code?

You can only try another phone number.


Recent Comments by Eric

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China custom? it is very unlikely to hold your parcel by China custom, if you use taobao offical shipping, you can contact your warehouse to solve your problem.


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Hi, calling their customer service is the only possible way to get your account back.


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if you just get started, try use some 1688 agents which will save you lots of time.


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in your own country


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you can ask those taobao agents, they will help you find these brands on taobao.


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