How to Register A Taobao Account In 2021

The starting point of becoming a Taobao shopper is registering for an account at Taobao.com. (If you’ve decided to use exclusively a Taobao agent rather than shopping directly, a Taobao.com registration will not be necessary.)

I know many famous websites are able to use email to complete the account and password management,

But Taobao is different,

it mainly relies on cell phone numbers to complete account registration, management, verification, password reset, etc.

So, to register a Taobao account you must use a long-term available cell phone number.

What countries are supported by Taobao?

Taobao supports cell phone numbers from 136 countries and regions, which includes most of the countries and regions.

According to readers’ feedback, cell phone numbers from countries such as Cambodia,Lao PDR and Botswana are not supported.

If your cell phone number is not supported for Taobao registration, you can buy a phone number from another region online, such as the United States or Hong Kong.

Below is the list of 136 countries and regions supported by Taobao, before registering, please make sure your cell phone number is from the list below.

  • Mainland China +86
  • Taiwan +886
  • Hong Kong +852
  • Macau +853
  • Malaysia+60
  • Singapore +65
  • Japan+81
  • Korea +82
  • United States +1
  • Canada +1
  • Australia +61
  • New Zealand+64
  • Denmark+45
  • Ukraine+380
  • Uzbekistan +998
  • Uganda+256
  • Uruguay +598
  • Chad +235
  • Yemen+967
  • Israel +972
  • Belize +501
  • Cape Verde +238
  • Russia+7
  • Bulgaria+359
  • Croatia+385
  • Gambia +220
  • Guinea+224
  • Guinea-Bissau+245
  • Gabon +241
  • Hungary+36
  • South Africa+27
  • Qatar +974
  • Rwanda +250
  • Luxembourg+352
  • India+91
  • Indonesia+62
  • Guatemala +502
  • Kyrgyzstan +996
  • Djibouti +253
  • Columbia+57
  • Costa Rica +506
  • Cameroon +237
  • Turkmenistan +993
  • Turkey+90
  • Guyana +592
  • Tanzania+255
  • Egypt+20
  • Tajikistan +992
  • Senegal +221
  • Serbia+381
  • Sierra Leone +232
  • Cyprus +357
  • Seychelles +248
  • Mexico+52
  • Togo +228
  • Austria +43
  • Venezuela +58
  • Angola +244
  • Nicaragua +505
  • Nigeria+234
  • Niger +227
  • Palestine +970
  • Bahamas+1242
  • Papua New Guinea +675
  • Panama +507
  • Bahrain +973
  • Brazil+55
  • Burkina Faso+226
  • Greece+30
  • Cayman Islands +1345
  • Germany+49
  • Italy+39
  • Latvia +371
  • Norway +47
  • Moldova +373
  • Morocco+212
  • Brunei +673
  • Swaziland +268
  • Slovakia +421
  • Slovenia +386
  • Sri Lanka +94
  • Chile+56
  • Cambodia+855
  • Grenada +1473
  • Georgia +995
  • Belgium+32
  • Mauritania +222
  • Mauritius +230
  • Saudi Arabia+966
  • France +33
  • Poland+48
  • Thailand+66
  • Zimbabwe +263
  • Honduras +504
  • Ireland+353
  • Estonia +372
  • Jamaica+1876
  • Trinidad and Tobago +1868
  • Bolivia +591
  • Sweden +46
  • Switzerland +41
  • Belarus +37
  • Kuwait +965
  • Comoros +269
  • Peru+51
  • Tunisia +216
  • Lithuania +370
  • Jordan +962
  • Namibia +264
  • Romania +40
  • Kenya+254
  • Finland +358
  • Suriname +597
  • United Kingdom +44
  • British Virgin Islands +1284
  • Netherlands+31
  • Mozambique+258
  • Lesotho +266
  • Philippines+63
  • El Salvador +503
  • Portugal+351
  • Mongolia+976
  • Spain +34
  • Benin +229
  • Zambia +260
  • Equatorial Guinea +240
  • Vietnam+84
  • Azerbaijan +994
  • Albania +355
  • Oman +968
  • Argentina+54
  • UAE +971
  • Maldives +960
  • Malawi +265
  • Madagascar +261
  • Mali +223

5 Steps to create a new Taobao account

Step 1

Go to https://world.taobao.com/. Don’t be put off by the Chinese characters! In the left bar of the page, find the REGISTER(免费注册) character. Its position is marked in yellow in the photo below.

taobao register

step 2

The next screen shows a pop-up of Chinese characters. Click on the orange field(同意协议) in the middle and the pop-up will disappear.

By clicking the orange bar, you are, for the moment, agreeing with the “Registration Agreement Consent”.

Then click on the radio button ENGLISH – right side of the screen to switch to English webpage.

taobao register English

The Chinese pop-up is a “Registration Agreement Consent” outlining Taobao.com’s Service Agreement, Privacy Policy, and Legal Notices.

It includes the Terms & Conditions of becoming a Taobao member and the Payment Agreement of Alipay, Taobao’s default transactional platform.

These T&C, which you can read in English later on in the registration process, include the policies of Taobao.com’s owner Alibaba.

step 3

On the “Verify Mobilephone” screen (see illustration below), choose the country where your mobile phone is registered from the drop-down.

Enter your mobile number (no spaces, no hyphens, no parentheses) and pull the “Verification” bar from left to right with a left-click mouse hold.

Check the box that says CREATE YOUR ALIPAY ACCOUNT BY YOUR TAOBAO ACCOUNT. (This is where you can read the T&C in English.)

Note that if you already have an Alipay account, you don’t have to check this option.

After you register a new Taobao account, you can bind your previous Alipay account with this Taobao account.

Click on the orange NEXT bar

taobao register mobile

step 4

You will receive an SMS verification code on your mobile. The message will be in Chinese but you just need to find a 6 digit code.  Enter the code and click “Confirm”.

Note: if you can’t receive the SMS verification code from Taobao, you can read this post to find the solutions.

taobao register code

step 5

Now you can create your login password and a username for your Taobao account.

taobao register login

Step 6

After you hit Submit, It should look something like this:

taobao account success

Now you’re on your way! Once you’ve completed the registration process, you can log-in from the Taobao.com homepage and begin your taobao shopping journey.

I have written another step-by-step guide on how to shop on Taobao for beginners. you can read it here.

Suggestions to avoid Taobao account being restricted or frozen

Newly registered accounts are very easy to be frozen or restricted by Taobao, so I have summarized a few suggestions to avoid account freezing:

  • 1. If possible, try to register and sign in to your account through the Taobao lite app.
  • 2. Try to sign in to your account in one place, for example, if your account is registered in your home computer, then you should not sign in to your Taobao account in the office.
  • 3. Don’t sign in to your account in public places, such as coffee shops, school libraries, etc.
  • 4. Do not use your new account to buy fake or replicas.
  • 5. Don’t not log in to your Taobao account for a long time. Log into Taobao frequently and browse the products on Taobao

Once your account has been frozen or restricted, it is very difficult to recover your account.
you can only try to call Taobao customer service or contact them on social media.

However, only a very small number of people are able to recover their Taobao accounts.

Taobao Account Questions & Answers

Here are some of the questions and answers that are frequently asked about Taobao accounts:

what if my phone can’t receive the SMS verification code?

The phone verification code is delayed and may take 2-3 minutes to receive. Please try again later.

If you have not received it after 2-3 minutes, please check if your mobile phone is enabled to receive an international message, or blocked  SMS from Taobao, or the SMS inbox is full.

You can try moving your SIM card to another phone and try again, or contact your phone carrier for advice.

If I forgot my password, what should I do?

you can click here to reset your password

How Do I Change My phone number linked to Taobao?

here is the link to change the phone number.

Follow Me On My Social Media.!

I am very active on various social media outlets as well as this blog. So social media is a much faster and more effective channel to communicate with me compared to comments section of this blog.

I also update my social media with the latest Taobao and 1688 articles, tips, rule changes, latest promotions, etc.

If you’re serious about buying from China, you can’t miss my social media.

Here are the social media accounts that I hold:

It only takes a few seconds to follow me, but one of my updates there may solve your problems and save you a huge amount of time and money!!

227 thoughts on “How to Register A Taobao Account In 2021”

  1. Iipinge Frieda

    i want to register with taobao but they didn’t send me a verification code.so that i can go for the next step..what can i do? for me to receive my verification code to my mobile number?

  2. why do it kept saying “Incorrect format of mobile phone number, please retry with a correct one.” i’ve tried with 3 different numbers and my country is in the list 60+ what did i do wrong?

  3. Hi
    I’m unable to log in to my account on taobao because they say they detected unusual traffic and ask me to be verify my identity. They eventually asked me to key in my NRIC( identity card number). I’m not sure if I should do that? Please help!! Thank you

  4. Hello Eric,

    I am having different problem here. I created a 1688 account. And I can access taobao without a problem but I cant log in for 1688 even I do created that account with 1688 page. Whenever I try it to 1688 its redirect itself to main page just like nothing happened before.

    Any solutions for that?

    Best Regards

  5. Hello Eric,

    Before I found your page, I had already registered a different way using just my phone number. Is this sufficient? I don’t seem to have a password for my account and only the mobile login password function. I also don’t know how to add a password to my account because when I click on forgotten password it says it needs to verify my photo id to set up a new password… but I’ve only given them my mobile number. Do you know how I could set up a password?

    So what I did was:
    – clicked on buy now for an item
    – it directed me to the tmall login page
    – i clicked free registration
    – it directed me to this taobao link to register with my phone number https://reg.taobao.com/member/reg/fast/union_reg?_regfrom=TB
    – sent me a verification code
    – and then i was registered. They told me what my nickname/username is, but that’s it. Nothing about setting up an account password.

    Thanks in advance for your help!

  6. Hi Eric
    I have a problem for taobao registration. .
    I already registered 3 numbers but it didn’t work and the account was frozen … has taobao detected my number and device as dangerous ..?
    can i register at the cyber cafe using the new number and login again via my phone ..

    1. yes, If your account has been frozen many times, your IP address or the device may have been blacklisted.
      It is best to change a mobile phone and register with the mobile 4g network.

    1. Taobao is not a website designed for foreigners,

      If you log in from another country, Taobao is more likely to identify it as a dangerous activity.

      This is why many foreign customers’ Taobao accounts are frequently frozen.

  7. Does anyone get a message from Taobao saying something like your account is restricted for transactions due to safety concerns? I got it after I created my Taobao account and in the processing of adding to the cart or buy now. Everything in my account is verified and I have no idea why Taobao puts restrictions on my newly created Taobao account.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top