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Taobao Global Consolidation and Shipping

I am getting tons of requests for a detailed tutorial on Taobao consolidated shipping. In another post, I have stressed a whole lot about it, but it still seems that I don’t clarify myself enough.

Many beginners still are not clear what Taobao consolidated shipping is. So in this post, I will make an attempt to explain basics of Taobao consolidated shipping and how to use it.

#1 how does it work

Taobao Global Consolidation and Shipping,also called Taobao Cargo,Taobao CSCL,is a Taobao official forwarding service for international buyers.

Step 1: First payment

You submit orders with this option selected and make the first payment for order value+domestic shipping fee from seller to China forwarder’s warehouse.

Step 2: Seller ship orders to forwarder warehouse

Seller will be shown the forwarder warehouse address with your unique ID on the order page and send orders to the forwarder warehouse.

Step 3: Warehouse receive your orders

Warehouse receive it ,weigh it,update you the weight and shipping fee from your account.

Step 4: Second payment

you can log in and make the second payment for the International shipping fee (from forwarder’s warehouse to your destination address).

they will consolidate and ship all your orders in one parcel to your address.

#2 Does it support my country

It currently supports 10 regions which are:

USA, Canada, Australia, New Zealand, Singapore, Malaysia, Japan, HongKong, Macau, Taiwan.

Shipping Methods Shipping Model Supported Areas:
Taobao Global Consolidation and Shipping(集运) Air USA, Canada, Australia, New Zealand, Japan, Malaysia, Singapore, Hong Kong, Macau, Taiwan
Sea Australia, New Zealand, Malaysia, Singapore, Taiwan

#3 what they cann’t ship

The short version

there are total 100+ types of items taobao will not ship abroad,most of them,we will never order it on taobao,so I listed 8 of the most common types of items that we usually mistakenly order:

1. Items exceed size or weight restriction:

Each forwarder has set a restriction for the max weight and size of the parcel they will accept,make sure your parcel are not too long or too heavy.

2. Food

tea, instant noodles, bamboo products, etc.;

3. Liquid, paste, powdered items:

Cosmetics like perfume,lipstick,foundation,nail polish,pencils,pens,alcohol,thermometer,ink etc..

4. Knife and Gun

survival knife,toy gun,water bb gun

5. Electronic device

humidifier,rice cooker,electric toy,vacuum cleaner,etc

6. Magnetic items or parts

Magnets, audio equipment such as audio, motors, speaker, compasses, coils, etc.

7. Battery and items with inbattery

Mobile phones, computers,power banks,watches, lithium battery

8. Branded, fake,replica, counterfeit items

The full version

Here is the full list of prohibited items, if you are curious, you can go and take a look at it.

#4 Taobao Shipping rate, Size and weight limits

In order to make it easier for you to understand the shipping costs, weight and size limits of Taobao official shipping to each country, I have created a table for each country, and firstly I will explain the meaning of each column in the table:

forwarder

Here are the forwarders that Taobao cooperates with for each shipping option, each one matches a different warehouse address.

if you have any problems regarding shipping, you will have to contact your warehouse to solve them.

And once the seller ships out your goods, you can’t change shipping methods anymore, because it means switching between different forwarder warehouses which is a very complicated thing.

Warehouse

The warehouse location is the city where the seller ships your goods to, usually in the south of China.

Local Delivery

This is who is responsible for the delivery when the goods arrive in your country.

Shipping rate

Now we are in the middle of a global epidemic, so shipping rates are much more expensive than before, I believe after the epidemic, the rates will be lowered to the original level.

Size and weight limits

All forwarders have maximum weight and size limits, if your package exceeds those limits, they may reject to ship your package.

And even if the package gets accepted and delivered, it could rack up additional charges.

So, after you place an order, especially if your product is heavy or very long, I suggest you contact the seller to make sure the weight and volume of your package are within the allowable shipping limits.

Taobao to USA shipping cost

Taobao now supports only one shipping method to the U.S., which is Taobao consolidated shipping by air. the forwarder is Cainiao, which is also a subsidiary of Alibaba Group.

Here is the summary information of this shipping method:

  • Shipping solution name: Air freight(集运空运)
  • Forwarder name: Cainiao
  • Warehouse location: Zhongshan(中山市)
  • Local delivery: USPS, door to door
  • Shipping rate: First 0.5kg: 85 CNY, Next 0.5kg: 47 CNY
  • Size limits: Maximum Length≤80CM,L+W+H≤150CM
  • Weight limits: ≤22 kg

Taobao to Canada shipping cost

Like the US, Taobao officially offers only one shipping solution to Canada, which is by Taobao consolidated shipping by air.

Here is the detailed information on this shipping method:

  • Shipping solution name: Air freight(官方集运-空运)
  • Forwarder name: Cainiao
  • Warehouse location: Guangzhou (广州市)
  • Local delivery: door to door
  • Shipping rate: First 0.5kg: 85 CNY, Next 0.5kg: 40 CNY
  • Size limits: Maximum Length≤69CM,L+W+H≤150CM
  • Weight limits: ≤20 kg

Taobao To Australia Shipping Cost

Taobao provides three shipping solutions to Australia, which are:

  • Taobao consolidated shipping by air
  • Taobao consolidated shipping by sea
  • Taobao global direct Shipping(by air)

And for all shipments by air, the package also supports self-pickup. When you place your order, you can check the pickup option(自提取件) and choose the pickup address.

The self-pickup shipping rate is cheaper than door-to-door.

Taobao consolidated shipping by air

  • Shipping option name: Official Consolidation-Air Freight(官方集运-空运)
  • Forwarder name: Cainiao
  • Warehouse location: Dongguan(东莞市)
  • Local delivery: door to door or self-pickup
  • Shipping rate(door to door): First 0.5kg: 62 CNY, Next 0.5kg: 49 CNY
  • Shipping rate(self-pickup): First 0.5kg: 58 CNY, Next 0.5kg: 49 CNY
  • Size limits: Maximum Length≤90 CM,L+W+H≤160 CM
  • Weight limits: ≤20kg

Taobao consolidated shipping by Sea

  • Shipping option name: Official Consolidation-Sea shipping(官方集运-海运)
  • Forwarder name: Cainiao
  • Warehouse location: Dongguan(东莞市)
  • Local delivery: Door to Door
  • Shipping rate(small parcel): First 0.5kg: 66 CNY, Next 0.5kg: 7 CNY
  • Size limits(small parcel): Max Length≤90 CM,L+W+H≤160 CM,Volume ≤ 0.1m3
  • Weight limits(small parcel): ≤20kg
  • Shipping rate(large parcel): First 0.5kg: 66 CNY, Next 0.5kg: 7 CNY plus handing fee 150 CNY per shipment
  • Size limits(large parcel): Maximum Length≤350 CM,L+W+H≤720 CM,Volume > 0.1m3
  • Weight limits(large parcel): 20kg<billable weight<500kg

Taobao global direct Shipping(by air)

  • Shipping option name: Official Direct Shipping(官方直送)
  • Forwarder name: Cainiao
  • Warehouse location: Dongguan(东莞市)
  • Local delivery: Door to Door or Self-Pickup
  • Shipping rate(door to door): First 0.5kg: 62 CNY, Next 0.5kg: 49 CNY
  • Shipping rate(self-pickup): First kg: 58 CNY, Next 0.5kg: 49 CNY
  • Size limits: Maximum Length≤90 CM,L+W+H≤160 CM
  • Weight limits: ≤5kg

About Tax and GST

If the total value of your order is less than 1000 AUD, you don’t need to pay the customs duty because it is already included in the shipping cost.

GST will also be collected by Taobao in advance when you pay for international shipping, or maybe they will not charge it sometimes.

In short, when you spend less than 1000 AUD in total, you don’t need to worry about duty and GST.

When your total cost exceeds 1000 AUD,

You will need to pay customs duty as required by the Australian Government and Customs.

Your local logistics provider will contact you by phone/text and they will assist you with the customs clearance process.

Taobao to New Zealand shipping cost

Taobao offers only one shipping solution to New Zealand, which is Taobao consolidated shipping by air. But there are two forwarders for you to choose from, they are 4PX and COE.

Their shipping rates are the same, the difference is the size and weight limit, you can get more information below.

4PX to New Zealand shipping info:

  • Shipping solution name: Consolidation-4PX Express Sifang Express(集运-4PX递四方速递)
  • Forwarder name: 4PX(递四方)
  • Warehouse location: Dongguan(东莞市)
  • Local delivery: door to door
  • Shipping rate: First kg: 110 CNY, Next 0.5kg: 35 CNY
  • Size limits: Maximum Length≤120 CM,L+W+H≤200 CM
  • Weight limits: ≤20kg

COE/ZTO to New Zealand shipping info:

  • Shipping solution name: Consolidation-Zhongtong Express(集运-中通速递)
  • Forwarder name: COE/ZTO(中通秀泽)
  • Warehouse location: Dongguan(东莞市)
  • Local delivery: door to door
  • Shipping rate: First kg: 110 CNY, Next 0.5kg: 35 CNY
  • Size limits: Maximum Length≤150 CM,L+W+H≤220 CM
  • Weight limits: ≤30kg

Taobao To Singapore Shipping Cost

Taobao has a lot of users in Singapore, so they provide 3 shipping methods to Singapore, which are

  • Taobao consolidated shipping by air
  • Taobao consolidated shipping by sea
  • Taobao global direct Shipping(by air)

When you choose to ship by air as your shipping method, you can also choose to pick up your package or have it delivered to your door.

by default, it is door to door. if you want to pick up yourself, you can check the pickup option(自提取件) and choose the pickup point when placing your order.

Self-pickup points are provided by POPStation and ParkNParcel. You will receive an SMS and email notification once the parcel is delivered to your pickup points.

Taobao consolidated shipping by air to Singapore

  • Shipping option name: Official Consolidation-Air Freight(官方集运-空运)
  • Forwarder name: Cainiao
  • Warehouse location: Dongguan(东莞市)
  • Local delivery: Door to Door or POPStation pickup or ParkNParcel pickup
  • Shipping rate(Door to Door): First 0.5kg: 19 CNY, Next 0.5kg: 15 CNY
  • Size and Weight limits(Door to Door): Max Length≤100 CM,L+W+H≤160 CM,Total weight≤30kg
  • Shipping rate(POPStation or ParkNParcel pickup): First 0.5kg: 18 CNY, Next 0.5kg: 15 CNY
  • Size and Weight limits(POPStation pickup): Volume≤42*37*61 CM,Total weight≤25kg
  • Size and Weight limits(ParkNParcel pickup): L+W+H<100 CM, Total weight≤10kg

Taobao consolidated shipping by Sea to Singapore

  • Shipping option name: Official Consolidation-Sea shipping(官方集运-海运)
  • Forwarder name: Cainiao
  • Warehouse location: Guangzhou(广州市)
  • Local delivery: Door to Door
  • Shipping rate(small parcel): First 1kg: 21CNY, Next 1kg: 7.4CNY
  • Size and Weight limits(small parcel):
    Consolidated parcel: L+W+H≤500cm, Volume ≤ 0.5cbm, Total weight≤30kg
    And single parcel: L+W+H≤180cm, Weight≤25kg
  • Shipping rate(big parcel):
    Volume≤0.5cbm: 225CNY per parcel
    Volume 0.5-1 cbm: 450CNY per cbm
    Volume >1 cbm: 450CNY per cbm
  • Size and Weight limits(big parcel):
    Consolidated parcel: L+W+H≤500cm, Volume > 0.5cbm, Total weight between 30kg -500kg
    And single parcel: L+W+H>180cm, Weight>25kg

Taobao global direct Shipping(by air) to Singapore

  • Shipping option name: Official Direct Shipping(官方直送)
  • Forwarder name: Cainiao
  • Warehouse location: Dongguan(东莞市)
  • Local delivery: Door to Door or Self-Pickup
  • Shipping rate(door to door): First 0.5kg: 22 CNY, Next 0.5kg: 15 CNY
  • Size and Weight limits(door to door): Max Length≤100 CM,L+W+H≤160 CM,Total weight≤30kg
  • Shipping rate(self-pickup): First kg:20 CNY, Next 0.5kg:15 CNY
  • Size and Weight limits(self-pickup): Volume≤42*37*61(cm),Total weight≤25kg

About Tax and GST

If you choose sea shipping, 7% GST will be charged.

Big parcel handling fee

if your orders contain a big parcel(weight >30kg or L+W+H>300cm), you will be charged a handling fee when you pay for shipping cost.

For sea shipping

you will be charged a big parcel handling fee if your consolidated parcel contains an oversize or overweight parcel, the handling fee is 10CNY per order.

for oversize or overweight goods that needs to assist with a crane or other special equipment, they will charge you 400CNY offline for the use of the equipment.

for fragile goods that need wooden shelves, they will charge you 120CNY offline.

Taobao To West Malaysia Shipping Cost

Taobao provide 3 shipping methods to West Malaysia, which are

  • Taobao consolidated shipping by air
  • Taobao consolidated shipping by sea
  • Taobao global direct Shipping(by air)

When you choose shipping by air as your shipping method, you can also choose to pick up your package or have it delivered to your door.

by default,it is door to door. if you want to pickup yourself, you can check the pickup option(自提取件) and choose the pickup point when placing your order.

Self-pickup points are provided by Yunda Express. You will receive an sms and email notification once the parcel is delivered to your pickup points.

Taobao consolidated shipping by air to West Malaysia

  • Shipping option name: Official Consolidation-Air Freight(官方集运-空运)
  • Forwarder name: Cainiao
  • Warehouse location: Dongguan(东莞市)
  • Local delivery: Door to Door or Self-pickup
  • Shipping rate(Door to Door): First 0.5kg: 15 CNY, Next 0.5kg: 14 CNY
  • Size and Weight limits(Door to Door): Max Length≤100 CM,L+W+H≤160 CM,Total weight≤30kg
  • Shipping rate(Self-pickup): First 0.5kg: 14 CNY, Next 0.5kg: 14 CNY
  • Size and Weight limits(Self-pickup): Max Length≤80 CM,L+W+H≤150 CM,Total weight≤25kg

Taobao consolidated shipping by Sea to West Malaysia

  • Shipping option name: Official Consolidation-Sea shipping(官方集运-海运)
  • Forwarder name: Cainiao
  • Warehouse location: Guangzhou(广州市)
  • Local delivery: Door to Door
  • Shipping rate(small parcel):
    Weight(0 – 3kg): 17CNY per parcel
    Weight(3 -15kg): 9.5CNY per kg
    Weight(15 -30kg): 8.5CNY per kg
  • Size and Weight limits(small parcel):
    Consolidated parcel: L+W+H≤500cm, Volume ≤ 0.3cbm, Total weight≤30kg
    And single parcel: L+W+H≤180cm, Weight≤30kg
  • Shipping rate(big parcel):
    Volume≤0.3cbm: 210CNY per parcel
    Volume >0.3cbm: 700CNY per cbm
  • Size and Weight limits(big parcel):
    Consolidated parcel: L+W+H≤500cm, Volume > 0.3cbm, Total weight between 30kg -500kg
    And single parcel: L+W+H>180cm, Weight>30kg

Taobao global direct Shipping(by air) to West Malaysia

  • Shipping option name: Official Direct Shipping(官方直送)
  • Forwarder name: Cainiao
  • Warehouse location: Dongguan(东莞市)
  • Local delivery: Door to Door or Self-Pickup
  • Shipping rate(door to door): First 0.5kg: 14 CNY, Next 0.5kg: 14 CNY
  • Size and Weight limits(door to door): Max Length≤100 CM,L+W+H≤160 CM,Total weight≤30kg
  • Shipping rate(self-pickup): First 0.5kg:12CNY, Next 0.5kg:14CNY
  • Size and Weight limits(self-pickup): Max Length≤80 CM,L+W+H≤150 CM,Total weight≤25kg

Taobao To East Malaysia Shipping Cost

Taobao provide 3 shipping methods to East Malaysia, which are

  • Consolidated shipping by air
  • Consolidated shipping by sea
  • Global direct Shipping(by air)

As of May 2021, Taobao has not opened a self pick-up service in East Malaysia, only West Malaysia is available.

Taobao consolidated shipping by air to East Malaysia

  • Shipping option name: Official Consolidation-Air Freight(官方集运-空运)
  • Forwarder name: Cainiao
  • Warehouse location: Dongguan(东莞市)
  • Local delivery: Door to Door
  • Shipping rate(Door to Door): First 0.5kg: 26 CNY, Next 0.5kg: 25 CNY
  • Size and Weight limits(Door to Door): Max Length≤100 CM,L+W+H≤160 CM,Total weight≤30kg

Taobao consolidated shipping by Sea to East Malaysia

  • Shipping option name: Official Consolidation-Sea shipping(官方集运-海运)
  • Forwarder name: Cainiao
  • Warehouse location: Guangzhou(广州市)
  • Local delivery: Door to Door
  • Shipping rate(small parcel):
    Weight(0 – 10kg): first 1kg:20CNY,next 1kg:13CNY
    Weight(10 -45kg): first 1kg:12.5CNY,next 1kg:12.5CNY
  • Size and Weight limits(small parcel):
    Consolidated parcel: L+W+H≤500cm, Volume ≤ 0.5cbm, Total weight≤45kg
    And single parcel: L+W+H≤180cm, Weight≤45kg
  • Shipping rate(big parcel):
    Volume≤0.5cbm: 525CNY per parcel
    Volume >0.5cbm: 1050CNY per cbm
  • Size and Weight limits(big parcel):
    Consolidated parcel: L+W+H≤500cm, Volume > 0.5cbm, Total weight between 45kg -500kg
    And single parcel: L+W+H>180cm, Weight>45kg

Taobao global direct Shipping(by air) to East Malaysia

  • Shipping option name: Official Direct Shipping(官方直送)
  • Forwarder name: Cainiao
  • Warehouse location: Dongguan(东莞市)
  • Local delivery: Door to Door
  • Shipping rate(door to door): First 0.5kg: 25 CNY, Next 0.5kg: 24 CNY
  • Size and Weight limits(door to door): Max Length≤100 CM,L+W+H≤160 CM,Total Weight≤30kg

About Customs and tax

Sea shipping to Malaysia will charge 6% SST on order value.

For sea shipping to West Malaysia, your local courier will also charge a remote areas/islands fee for big parcel(volume>0.3cbm or weight >30kg).

Here is the list of islands (Islands) or remote areas that will be charged:

  • Langkawi, Panglao Island, Kedah Island, Tioman Island, Genting Highlands, Cameron Highlands- RM 100 per shipment
  • East Coast: Muadzam Shah, Endau Rompin – RM 50 per shipment
  • South Malaysia: Mersing in Johor, Pulau Kukup, Pengerang, Gesek in Negeri Sembilan – RM 50 per shipment
  • North Malaysia: Gerik, Padang Besar, Pengkalan Hulu, Kaki Bukit, Kuala Nerang, Pedu – RM 50 per shipment

Taobao To Hongkong Shipping Cost

Hong Kong is very close to mainland China, so Taobao offers three shipping options to Hong Kong:

  • Taobao consolidated shipping by Cainiao
  • Taobao consolidated shipping by SF-express
  • Taobao global direct Shipping by Cainiao

All three shipping methods support self pick-up or door to door delivery. you can choose the pickup address when you place your order.

Self-pickup points and parcel stations are provided by Cainiao,4PX and SF-express. You will receive an sms and email notification once the parcel is delivered to your pickup points.

Taobao consolidated shipping by Cainiao

  • Shipping option name: Official Consolidation-Air Freight(菜鳥官方集運-標準)
  • Forwarder name: Cainiao/4PX
  • Local delivery: Door to Door or Pickup points or Parcel stations
  • Shipping rate(Door to Door):
    Weight(0< X ≤6kg): First 1kg: 17.6CNY, Next 0.5kg: 3.4CNY
    Weight(6< X ≤10kg): First 6kg: 55CNY, Next 1kg: 5.5CNY
    Weight(10< X ≤20kg): First 10kg: 70CNY, Next 1kg: 5.5CNY
    Weight(20< X ≤60kg): First 20kg: 120CNY, Next 1kg: 4.8CNY
    Weight(X>60kg): First 60kg: 300CNY, Next 1kg: 4CNY
  • Size and Weight limits(Door to Door): Max Length≤350CM,L+W+H≤600CM,Total Weight≤1000kg
  • Shipping rate(Pickup points): First 1kg: 9.7CNY, Next 0.5kg: 3CNY
  • Size and Weight limits(Pickup points): Max Length≤100CM,L+W+H≤200CM,Total Weight≤20kg
  • Shipping rate(Parcel stations): First 1kg: 12.4CNY, Next 0.5kg: 3CNY
  • Size and Weight limits(Parcel stations): Volume<39*10*41cm, Total weight≤3kg

Taobao consolidated shipping by SF-express

  • Shipping option name: Official Consolidation-SFexpress(菜鳥官方集運-順豐)
  • Forwarder name: SF-express
  • Local delivery: Door to Door or SF pickup points or SF locker
  • Shipping rate(Door to Door):
    Weight(0< X ≤20kg): First 1kg: 23CNY, Next 0.5kg: 4CNY
    Weight(20< X ≤100kg): First 20kg: 175CNY, Next 1kg: 7CNY
  • Size and Weight limits(Door to Door): Max Length≤150CM,L+W+H≤300CM,Single Parcel Weight≤30kg
  • Shipping rate(SF pickup points): First 1kg: 23CNY, Next 0.5kg: 4CNY
  • Size and Weight limits(SF pickup points): Volume<36*30*25cm, Total weight≤20kg
  • Shipping rate(SF Locker): First 1kg: 23CNY, Next 0.5kg: 4CNY
  • Size and Weight limits(SF Locker): Volume<36*30*25cm, Total weight≤5kg

Taobao global direct Shipping by Cainiao

  • Shipping option name: Official Direct Shipping(菜鸟官方直送)
  • Forwarder name: Cainiao
  • Local delivery: Door to Door or Pickup points or Parcel stations
  • Shipping rate(Door to Door): First 1kg: 16CNY, Next 0.5kg: 3CNY
  • Size and Weight limits(Door to Door): Max Length≤100CM,L+W+H≤200CM, Weight≤20kg
  • Shipping rate(Pickup points): First 0.6kg: 6CNY, Next 0.5kg: 3CNY
  • Size and Weight limits(Pickup points): Max Length≤100CM,L+W+H≤200CM, Weight≤20kg
  • Shipping rate(Parcel stations): First 1kg: 11CNY, Next 0.5kg: 3CNY
  • Size and Weight limits(Parcel stations): Volume<39*10*41cm, Total weight≤3kg

Taobao To Japan Shipping Cost

Taobao offers 2 shipping options to Japan, one is consolidated shipping, and one is global direct shipping(newly added).

Taobao consolidated shipping to Japan shipping info:

  • Shipping solution name: Consolidation-4PX Express Sifang Express(集运-4PX递四方速递)
  • Forwarder name: 4PX(递四方)
  • Warehouse location: Shanghai(上海市)
  • Local delivery: Door to Door
  • Shipping rate: First 1kg: 72 CNY, Next 0.5kg: 20 CNY
  • Size limits: Maximum Length≤120 CM,L+W+H≤170 CM
  • Weight limits: ≤20kg

Taobao Global Direct Shipping to Japan shipping info:

  • Shipping solution name: Official Direct Shipping(官方直送)
  • Forwarder name: Cainiao
  • Local delivery: Door to Door
  • Shipping rate: First 0.5kg: 50 CNY, Next 0.5kg: 10 CNY
  • Size limits: L+W+H≤160 CM
  • Weight limits: ≤10kg

About Japan Customs duty and tax

The shipping cost you pay does not include duties and taxes, If your package is required by customs to pay taxes, your local logistics provider will contact you to pay offline.

Usually, Japanese customs impose high taxes on knitted goods, such as wool sweaters, cashmere sweaters, underwear, socks, bedding, etc.

You can check all the goods that will be taxed and the tax rates in this article.

If the actual weight or size of your package exceeds the permissible limit as stated in the form, it will likely be rejected at the warehouse, resulting in a delayed shipment.

#5 How do they calculate the total shipping cost

the shipping fee

Your parcel will be charged by either actual weight or volumetric weight – whichever is greater. Volumetric weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.

The volumetric weight calculation formula Taobao forwarder use is L * W * H / 6000 = KG

An example: Let’s say a parcel is 50cmx20cmx20cm and weighs 2.5 kg.

  • Multiply the dimensions together to get 20000.
  • Divide by 6000 to get 3.33, which rounds up to 3.5.
  • That means the volumetric weight for this parcel is 3.5kg. Because the actual weight is 2.5kg, you will be charged for 3.5kg on this parcel because it is the greater of the two (volumetric weight vs. actual weight), making 3.5kg the chargeable weight.

GST and Customs taxes

here is the chart of tax threshold and rate listed:

Note:

The amount of this tax threshold is the total amount including the actual value of the goods and the freight, not only the value of the goods (except Singapore/Malaysia).

the amount of the Singapore/Malaysia tax threshold is subject to the value of the goods.

for Canadian:

if you choose official air transport, A 5% GST will be charged in advance when you pay the international shipping fee.

the service fee for remote areas

if you are from Hongkong, will charge a service fee for residential address(20 HKD) and remote areas(30 HKD).

#6 step-by-step tutorial on how to use it

the following is a step-by-step guide on how to use Taobao Global Consolidation and Shipping:

Step 1: first payment

When making an order, please select or add a new address at the shipping address section, and then choose “After the consignment(集运)” “.

taobao cargo

you can click “Modification Service Provider” to choose your preferred forwarder based on their pricing and service standards.

After confirming your selection, proceed to payment and complete your order.

Step 2: Manage Your Parcel

Click [跨境物流管理(cross-border logistics management)] in the upper right corner of world.taobao.com homepage or click here

Step 3: Choose parcels to be consolidated

Now you will see your parcels that are waiting to be consolidated.

select products that you want to consolidate. The system will automatically calculate the total weight(总重量) and the shipping fee(预计运费) of the consolidated goods, from the warehouse in China to your place.

After confirmation, click “One-click package settlement(一键合包结算)”.

cons11png

The official holding time in the warehouse is 20 days. If your parcels stay in the warehouse for not more than 20 days, you won’t need to pay for any extra detention charges. Else, you will be charged 1 CNY per parcel per day.

Taobao Consolidated Shipping allows consolidation of up to 20 orders! If you have more than 20 orders, it is recommended that you split them into different batches of consolidation and make payment accordingly.

Note: you will not receive any notification when orders reach the forwarder’s warehouse,you are advised to download “淘宝Lite” from App Store or Google Play. The “Logistics Helper” in the app will automatically send you the notification.

Step 4: second payment

After consolidating your orders, check the shipping method and delivery address. Then click “Checkout(提交并支付)”.You will then be prompted to make the second payment.

Now the international shipping fee payment settled. Check the status closely and wait for your parcels.

#7 How can I contact the forwarder warehouse

There are two ways to get in touch with them,first is by aliwangwang,second is by livechat. they can understand and speak a litte English,so make sure you use simple and plain words.

aliwangwang with the forwarder

On the [物流订单(Logistics Order)] tab, click on the blue icon to consult with the forwarder Customer Service.

contact your forwarder warehouse via LiveChat

Click the following forwarder link to have a live chat with them, if you are not sure which forwarder you are using, check it from this page.

Region Forwarder warehouse
United States 集运空运
Canada 官方集运-空运
Australia 官方集运-海运 官方直送 官方集运-空运
New Zealand 集运-4PX递四方速递 集运-中通速递
Japan 集运-4PX递四方速递
Singapore 官方集运-海运 官方集运-空运 官方直送
Malaysia 官方集运-海运 官方集运-空运 官方直送
Hong Kong 菜鸟-官方直送 菜鸟-官方集运 集运-顺丰速运
Macau 官方直送 集运-顺丰速运
Taiwan 官方集运-海运快递 官方集运-空运 集运-4PX递四方速递

That’s all. I hope that this post helped you understand consolidated shipping at a better level.Please leave a comment below, and let me know what you think!

You may also want to see step-by-step ordering from Taobao guide for beginners.

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658 thoughts on “Taobao Global Consolidation and Shipping”

  1. Hi Eric.
    I had done first payment through phone app. So, where can I find 跨境物流管理 in phone app ? How can I manage my order and consolidate it, and make second payment?

  2. I accidentally clicked cancel payment when I was trying to pay for the cross border shipping and now I cannot find the button to pay for my parcel anymore. Can you please help me with this? Thank you very much.

  3. Hello! May you help me? I ordered something and it arrived to the warehouse. It says this: 【大陆】您的包裹质检异常,请联系客服处理。What does this mean? Thank you!

  4. Hi Eric! Your guides have been very helpful for me ordering from taobao!
    So my package arrived at the warehouse and its just waiting for me to pay for the shipping, but when i go through and enter all of my card information and submit to pay alipay comes back with an error message saying that the payment failed and that the card is unavailable? I was able to use the same card for the initial purchase so I’m very confused as it wont work no matter what I try?

    Any help would be much appreciated!

  5. Hi Eric, as far as I can see, it seems that taobao official shipping rates beats all the other agents at least for US (other than SAL). Is this normally the case, even pre-pandemic?

    Also is there a link to taobao’s official us shipping rates?

    thanks

    1. Before the epidemic, the official Taobao to USA shipping rates were very competitive.

      But you should not forget that agents also charge commissions and exchange rate losses, which is also a large cost.

      here is the link of Taobao’s official us shipping rates

  6. Hi. As far as i know, there is no consolidated shipping services to indonesia. I know of a forwarder that does shipping to indonesia. However, they do not provide consolidation services, which means that if i made 10 different purchases on the same day, but they all arrive in the warehouse on 10 different days, i will be charged for 10 seperate occassions. I was hoping to ask if you know of any local chinese companies that provide consolidation services so that i can send my purchases to them so they can send my consolidated order to the forwarder in guangzhou? Or perhaps you have any tips that can help. Thanks in advance.

  7. Hi Eric,
    I’ve been ordering directly from taobao via this method for a while now. I think I followed one of your guides a few years ago, thanks!
    Now I’m wondering is it cheaper to continue purchasing directly from taobao with their global consolidation or would it be cheaper to use third party service like Bhiner or Superbuy?
    I am in Canada. I thought direct would be cheaper than a service/agent since they are a business and therefore must be making money off my purchase somehow. But now that the shipping rate to Canada is quite a bit higher than it used to be, is it more economical to go with an agent that offers cheaper shipping methods?
    Which method would you recommend and what do you think the pros and cons are? Thanks in advance!

    1. Hi,there

      Yes, now during the epidemic, Taobao official shipping costs have not been so competitive.

      You can try these Taobao agents, but don’t forget that they charge a percentage-based commission, and there is also a certain exchange rate loss when you top up to their website.

      These are the additional costs you need to consider.

      I suggest you use their shipping calculator to estimate the total cost and then compare it with the total cost of Taobao’s direct purchase.

  8. Hi,
    I’m from Canada and i would like to know better how they charge for the shipping.
    If i understand well, if i buy for less than 0.5kg, they will still charge me for 0.5kg shipping because it`s the minimum.
    If i buy 2.1Kg will i be charged for 2.1kg or 2.5kg or 3kg?

    Thank you a lot for your guide!

  9. Hi Eric,

    What happens if the seller do not accept refund. Can I leave the item in the forwarder warehouse and without any payment for the shipment? Or is there any option to let the forwarder warehouse know that I won’t be paying since the seller do not accept the refund?

    1. You can contact your forwarder and ask them to drop your package or you can just leave it there.

      In most cases, if you talk to the seller, they will allow you to get a refund.

      Or you can route the parcel to a third-party Taobao agent if you still want it.

  10. Hi Eric, I intend to purchase a bulky item from TaoBao, to be shipped to Singapore. It is a fake rock (actual weight is light but bulky) and the dimensions are 150×100×30cm.

    Based on the information in your post, I can only choose the Big parcel option. May I know how to calculate the shopping cost? Any other suggestion on shipment is welcome.

    This will be my first purchase at TB.

    Many thanks !

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