Web Analytics

Taobao Global Consolidation and Shipping

I am getting tons of requests for a detailed tutorial on Taobao consolidated shipping. In another post, I have stressed a whole lot about it, but it still seems that I don’t clarify myself enough.

Many beginners still are not clear what Taobao consolidated shipping is. So in this post, I will make an attempt to explain basics of Taobao consolidated shipping and how to use it.

# what you will learn from this post

  • #1 How does it work
  • #2 Does it support my country
  • #3 What is the shipping cost to my country
  • #4 What they cann’t ship
  • #5 How do they calculate the shipping fee
  • #6 Step by step guide to this service
  • #7 Two methods to contact the forwarder

#1 how does it work

Taobao Global Consolidation and Shipping,also called Taobao Cargo,Taobao CSCL,is a Taobao official forwarding service for international buyers.

Step 1: First payment

You submit orders with this option selected and make the first payment for order value+domestic shipping fee from seller to China forwarder’s warehouse.

Step 2: Seller ship orders to forwarder warehouse

Seller will be shown the forwarder warehouse address with your unique ID on the order page and send orders to the forwarder warehouse.

Step 3: Warehouse receive your orders

Warehouse receive it ,weigh it,update you the weight and shipping fee from your account.

Step 4: Second payment

you can log in and make the second payment for the International shipping fee (from forwarder’s warehouse to your destination address).

they will consolidate and ship all your orders in one parcel to your address.

#2 Does it support my country

It currently supports 10 regions which are:

USA, Canada, Australia, New Zealand, Singapore, Malaysia, Japan, HongKong, Macau, Taiwan.

Shipping Methods Shipping Model Supported Areas:
Taobao Global Consolidation and Shipping(集运) Air USA, Canada, Australia, New Zealand, Japan, Malaysia, Singapore, Hong Kong, Macau, Taiwan
Sea Australia, New Zealand, Malaysia, Singapore, Taiwan

#3 what they cann’t ship

The short version

there are total 100+ types of items taobao will not ship abroad,most of them,we will never order it on taobao,so I listed 8 of the most common types of items that we usually mistakenly order:

1. Items exceed size or weight restriction:

Each forwarder has set a restriction for the max weight and size of the parcel they will accept,make sure your parcel are not too long or too heavy.

2. Food

tea, instant noodles, bamboo products, etc.;

3. Liquid, paste, powdered items:

Cosmetics like perfume,lipstick,foundation,nail polish,pencils,pens,alcohol,thermometer,ink etc..

4. Knife and Gun

survival knife,toy gun,water bb gun

5. Electronic device

humidifier,rice cooker,electric toy,vacuum cleaner,etc

6. Magnetic items or parts

Magnets, audio equipment such as audio, motors, speaker, compasses, coils, etc.

7. Battery and items with inbattery

Mobile phones, computers,powerbank,watches,lithium battery

8. Branded,fake,replica,counterfeit items

The full version

Here is the full list of prohibited items,if you are curious,you can go and take a look at it.

#4 How much does the shipping cost

Taobao to USA shipping cost

Taobao to Canada shipping cost

Taobao to Australia shipping cost

Taobao to New Zealand shipping cost

Taobao to Japan shipping cost

Taobao to Malaysia shipping cost

Taobao to Singapore shipping cost

If the actual weight or size of your package exceeds the permissible limit as stated in the form, it will likely be rejected at the warehouse, resulting in a delayed shipment.

Therefore, prior to making an order it is suggested that you check the package weight and size with the seller or forwarder via aliwangwang, so that a smooth shipping process can be ensured.

#5 How do they calculate the total shipping cost

the shipping fee

Your parcel will be charged by either actual weight or volumetric weight – whichever is greater. Volumetric weight is a value derived from the size rather than the weight of your parcel and may apply if your parcel is particularly large and contains relatively light items.

The volumetric weight calculation formula Taobao forwarder use is L * W * H / 6000 = KG

An example: Let’s say a parcel is 50cmx20cmx20cm and weighs 2.5 kg.

  • Multiply the dimensions together to get 20000.
  • Divide by 6000 to get 3.33, which rounds up to 3.5.
  • That means the volumetric weight for this parcel is 3.5kg. Because the actual weight is 2.5kg, you will be charged for 3.5kg on this parcel because it is the greater of the two (volumetric weight vs. actual weight), making 3.5kg the chargeable weight.

GST and Customs taxes

here is the chart of tax threshold and rate listed:


if you choose official air transport,A 5% GST will be charged in advance when you pay for the international shipping fee.

the service fee for remote areas

if you are from Hongkong,the will charge service fee for residential address(20 HKD) and remote areas(30 HKD).

#6 step-by-step tutorial on how to use it

the following is a step-by-step guide on how to use Taobao Global Consolidation and Shipping:

Step 1: first payment

When making an order, please select or add a new address at the shipping address section, and then choose “”After the consignment(集运)” “.

taobao cargo

you can click “Modification Service Provider” to  choose your preferred forwarder based on their pricing and service standards.

After confirming your selection, proceed to payment and complete your order.

Step 2: Manage Your Parcel

Click [跨境物流管理(cross-border logistics management)] in the upper right corner of world.taobao.com homepage or click here

Step 3: Choose parcels to be consolidated

Now you will see your parcels that are waiting to be consolidated.

select products that you want to consolidate.The system will automatically calculate total weight(总重量) and the shipping fee(预计运费) of the consolidated goods, from the warehouse in China to your place.

After confirmation, click “One-click package settlement(一键合包结算)”.


The official holding time in the warehouse is 20 days. If your parcels stay in the warehouse for not more than 20 days, you won’t need to pay for any extra detention charges. Else, you will be charged 1 CNY per parcel per day.

Taobao Consolidated Shipping allows consolidation of up to 20 orders! If you have more than 20 orders, it is recommended that you split them into different batches of consolidation and make payment accordingly.

Note: you will not receive any notification when orders reach the forwarder’s warehouse,you are advised to download “淘宝Lite” from App Store or Google Play. The “Logistics Helper” in the app will automatically send you the notification.

Step 4: second payment

After consolidating your orders, check the shipping method and delivery address. Then click “Checkout(提交并支付)”.You will then be prompted to make the second payment.

Now the international shipping fee payment settled. Check the status closely and wait for your parcels.

#7 How can I contact the forwarder

There are two ways to get in touch with them,first is by aliwangwang,second is by livechat. they can understand and speak a litte English,so make sure you use simple and plain words.

aliwangwang with the forwarder

On the [物流订单(Logistics Order)] tab, click on the blue icon to consult with the forwarder Customer Service.

livechat with forwarder

Click the following forwarder link to have a livechat with them,if you are not sure which forwarder you are using,check it from this page.

United States 官方空运 佳成国际 中山速递
Canada 官方空运 佳成-UPS 中山速递
Australia 官方空运 官方海运 官方直送
New Zealand 中通秀驿ZTO 4PX
Japan 4PX
Singapore 官方直送 官方空运 官方海运
Malaysia 官方直送 官方空运 官方海运
Hong Kong 官方配送服务 顺丰速运 官方直送
Macau 顺丰速运 官方直送
Taiwan 官方直送 官方空运 4PX
顺丰速运 圆通速递 官方海运

That’s all. I hope that this post helped you understand consolidated shipping at a better level.Please leave a comment below, and let me know what you think!

You may also want to see step by step ordering from taobao guide for beginners.

Share on facebook
Share on twitter
Share on tumblr
Share on reddit
Share on telegram

557 thoughts on “Taobao Global Consolidation and Shipping”

    1. Hi, I just updated the shipping cost to Australia,

      it seems they added taobao direct shipping to Australia and

      the overall shipping rate is hugely increased.

  1. Hello,
    Thanks for your super informative and detailed guide. I have a scenario that requires your insight!
    What if I didn’t select the 官方海运, then I texted the seller ‘can change address?’ The seller told me to just give the warehouse address and now they’re re-directing it to the warehouse instead. However, I’m foreseeing that I won’t have the “等买家和包” option for this particular parcel, is there anything I can do to change/add this on the app? Or do I have to contact the warehouse manually?
    My chinese isn’t great either 🙁


    1. you have to contact the warehouse manually, telling them the tracking number of this parcel, maybe they will add this parcel to your current orders.
      but I don’t suggest you do this as some forwarders may be unwilling to do this for you.

  2. Hi Eric,

    I have 3 items in the warehouse waiting to be consolidated for shipping. However, I dont get how the shipping fee is calculated.
    One of my product shows that it weighs 0.740kg (volumetric weight) but the shipping cost is 41.46 yuan.
    My other two products are also below 1kg and shipping costs is ~24 yuan each.
    Collated together, the total shipping fee is ~61Yuan.

    From my understanding, shouldnt the first kg cost 22 yuan and subsequent kg cost 7 yuan. So if my total weight is 3kg, should it just be 22 + 7 + 7 = 36 yuan?

    Please help

  3. Thank you for your guide!! Really helps just one question, lets say if when consolidating our items, the total exceeded the permitted size, would the system inform us during that time? As in will they stop us from paying the international delivery or we could still proceed then only get rejected during customs etc.?

  4. Hi Eric,
    I wanted to ask if I made my first payment already, is there no way to change my shipping method from air freight to sea freight? My items weigh 4.120kg and they charged me 144yuan… I want to know whether if there will be a huge difference in price if I picked sea freight from the start. Also, they told me 快递免邮 when I first added to cart, does this not mean free shipping? Thank you.

    1. you can’t change from air freight to sea freight after once your order is paid.
      yes,快递免邮 means free shipping, but only to a domestic address, not to an international address.

  5. For Malaysia, Is cainiao the cheapest forwarder compared to others? Or are there cheaper options? Not looking to use any agents because they just cost more -_-

  6. Hello Eric,

    First thank you for the guide it has help me a lot.

    I am having some trouble figuring out which shipping provider I’m with. I’d like to ship with EMS but is it to late to change to them if the package is already at the consolidation warehouse?


    Here is an image of my consolidation page.

  7. Hi Eric, thank you so much for your detailed guide! I’ve referred to your guide many times. I’m wondering if the shipping fees have changed? I have opted for consolidated sea shipping and no matter how many times i calculate, the fee seems way higher than expected.

    I have 6 parcels, the total weight of these parcels are 4.634kg, but they are charging me 115 yuan. Do you have any idea why its so much higher? I’m using the official taobao sea shipping.

  8. Hi Eric,

    I submitted an order but I am being told the seller cannot ship directly. They need me to change the address to the Guangzhou International Warehouse. How can this be done? I am searching the site for the ability to change the address but cannot find it.


Leave a Comment

Your email address will not be published. Required fields are marked *