Comment on Tmall Membership Levels & Benefits by Pasta.
I can’t figure out how to use my Tmall points. It just keeps telling me to download the Tmall app. What am I doing wrong? How do I use my points to make a purchase? 🙁
Recent Comments by Pasta
I’m in the USA. Can I have food (like snacks and candy) shipped as long as it’s packaged? I want to order packaged dorayaki and Popin’ Cookin’ candy.
Seller is still saying, 浙江因峰会影响快递已经暂停收件了. >:(
Thanks! Also, do you think you can help me? I am waiting on one item to reach the warehouse. It says it shipped, but the tracking information hasn’t changed.
I contacted the seller on AliWangWang, but I think the seller was telling me my package is detained?? because of the G20 summit in Zhejiang.
I don’t know why there would be a delay because it’s coming from Guangzhou which is where my other item came from. My other item was shipped the same time and arrived at the warehouse just fine.
I didn’t quite understand what’s going on, so I spoke to customer support…and now, I’m not sure if customer support was telling me to contact the delivery company or that the seller contacted the delivery company.
Chinese isn’t my first language; so if you could help, I’d appreciate it. I can send you photos of the conversation via email, if that’s helpful.
Sorry, meant to say, “Some items cost more on Global Taobao vs Taobao” not “Prices are slightly higher on Global Taobao.”
How can I figure out the package size and weight of my item before it’s sent to the warehouse?
Also, can you explain shipping insurance? I paid for it. My item was shipped and says it’s “in-bound.” I have the option to click “confirm receipt”; however, I’m not clicking it because it hasn’t arrived at the warehouse yet.
By the way, you can use Taobao Cargo with taobao.com. Prices are slightly higher on Global Taobao.
Oh, for those that don’t know any Chinese, Bing translator is actually pretty good. I use a combination of Bing translator and Google translator…and the add-on button on Chrome is useful when shopping.