This service is OK if everything goes smooth, if something …

Comment on YoyBuy Review: Is YoyBuy a Reliable and Trustworthy TaoBao Agent? by Marina.

This service is OK if everything goes smooth, if something wrong happens with your transaction (my package didn’t arrive after 1 month, and there is no tracking update since 12/8/16) – they do not take you side or try to resolve the problem with shipping company, they start to lie you and do not provide any real help. They do everything (trying to find any reason) in order not to give you compensation.The level of service in a problem situation is very low. There is no buyer protection that you get for example on eBay or Amazon.

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