The starting point of becoming a Taobao shopper is registering for an account at Taobao.com. (If you’ve decided to use exclusively a Taobao agent rather than shopping directly, a Taobao.com registration will not be necessary.)
To register, you will need a mobile phone number.you are recommended to use a long-term valid phone number to register the account.
Note: Don’t use temporary phone number as Taobao will periodically send verification code to your phone to verify your account when you try to login your account.
create a new account
Step 1
Go to https://world.taobao.com/. Don’t be put off by the Chinese characters! In the right bar of the page, find the REGISTER(免费注册) character. Its position is marked in yellow in the photo below.
step 2
The next screen shows a pop-up of Chinese characters. Click on the orange field(同意协议) in the middle and the pop-up will disappear.
By clicking the orange bar, you are, for the moment, agreeing with the “Registration Agreement Consent”.
Then click on the radio button ENGLISH – right side of screen to switch to English webpage.
The Chinese pop-up is a “Registration Agreement Consent” outlining Taobao.com’s Service Agreement, Privacy Policy and Legal Notices. It includes Terms & Conditions of becoming a Taobao member and the Payment Agreement of Alipay, Taobao’s default transactional platform. These T&C, which you can read in English later on in the registration process, include policies of Taobao.com’s owner Alibaba.
step 3
On the “Verify Mobilephone” screen (see illustration below), choose the country where your mobile phone is registered from the drop-down.
Enter your mobile number (no spaces, no hyphens, no parentheses) and pull the “Verification” bar from left to right with a left-click mouse hold.
Check the box that says CREATE YOUR ALIPAY ACCOUNT BY YOUR TAOBAO ACCOUNT. (This is where you can read the T&C in English.)
Click on the orange NEXT bar
step 4
You will receive an SMS verification code on your mobile. The message will be in chinese but you just need to find a 6 digit code. Enter the code and click “Confirm”.
Note: if you cann’t receive the SMS verification code from taobao,you can read this post to find the solutins.
step 5
Now you can create your login password and a username for your taobao account.
Step 6
After you hit Submit, It should look something like this:
Now you’re on your way! Once you’ve completed the registration process, you can log-in from the Taobao.com homepage and begin your taobao shopping journey.
I have written another step by step guide on how to shop on taobao for beginers.you can read it here.
Taobao Account Questions & Answers
Here are some of the questions and answers that are frequently asked about taobao account:
what if my phone cannt receive the SMS verification code?
The phone verification code is delayed and may take 2-3 minutes to receive. Please try again later.
If you have not received it after 2-3 minutes, please check if your mobile phone is enabled to receive international message, or blocked our SMS, or the SMS inbox is full.
You can try moving your SIM card to another phone and try again, or contact your phone carrier for advice.
If I forgot my password, what should I do?
you can click here to reset your password
How Do I Change My phone number linked to taobao?
here is the link to change the phone number.
150 thoughts on “How to Register A Taobao Account In 2020”
I didn’t get the code from taobao please let me know how to get it ?
View CommentTaobao does not support Cambodia’s phone number, so you have to try to use a different phone number.
View CommentCan’t register, Can you please help me.
[email protected]
Thanks for your prompt response.
View CommentHai eric,why I cannot submit my register,,i already do first step but can’t to submit,,please help mee
View CommentYour username and password must meet the format required by Taobao.
View CommentHi, I tried registering right before I saw this post. I “successfully” registered using my phone number, but i don’t know now where I can add my email to it. 🙁 I don’t know where it is in the settings
View CommentHi! Eric! first of all, I really appreciate your guiding blog. But my matter is that I failed many times over receiving verify code from Taobao. I have intended to create Taobao account for so long but I never success once. Ask for your advices, is there any way to deal with this??
View CommentSincere Thanks in advance.
Taobao does not support Cambodian mobile numbers, so you can buy a US or Hong Kong mobile number online.
View Commentfirst time making account too,
View Commentand when i i want to add some stuff to cart i need to login which when i login there’s notification about my account have been “freeze”,
do you have any solution regarding these?
I just made an account today and when I tried to log in, it said my account has been frozen because of some violations. How is this possible? I just made an account and I’ve done some violations already? Do you know how to fix this?
View CommentYou can only re-register an account
View CommentWhat if I’m a foreigner and I want to sell a product on taobao. What do I do?
View CommentIt is impossible if you don’t come to China to open a bank account in person.
View CommentHello
View CommentI’m try so many times to create account but didn’t get any code sent to my phone, anyone can help me here ? Thank u
I know that the phone number in Cambodia cannot receive the verification code from Taobao.
View CommentHi sir my phone number can’t registers and it didn’t get the code from taobao so how to do next ?
View CommentIf I create a taobao account in “world taobao” can I use it here in China? I try creating one in the Chinese page but when I get to the bank settings they say my card number is incorrect, that are left one digit
View Commentyes,you can
View Commentno it not working, i tried many time.
View Commentis there another way?
thank you
sorry I don’t know other ways.
View CommentHello… I opened my taobao account with alipay but my account was restricted from buying goods. I tried opened another 2 accounts but also they’re restricted from buying. What should i do?
View CommentThis problem is unsolvable, you can only contact Taobao human customer service, or register an account again
View Commenthi i have tried to log in several times, (i already have an account), but i am not able to use that account because after i put in the verification code, it says my account is restricted how do i solve this?
View CommentFirst time making an account and I get this message when attempting to add something to the cart – “Your account is under transaction protection and has been restricted from purchases. It is recommended to go to [Mobile Taobao-Settings-Accounts and Security-Account Health Check Center] for details.”
View CommentThen I attempt to complete everything but alipay requires are passport, which I do not have as I haven’t traveled abroad. I used my Drivers licese number which got me to a screen to add a credit card, which apparently they don’t accept Visa? Suggetions?
Obviously, Taobao has restricted your account, and you can only re-register one.
View Comment