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Alipay Account Verification for Foreign Users

Verifying your account helps for a few reasons.

  • You can send and receive money from other alipay users.
  • You can open a store on taobao.com as a foreigner.
  • Verifying adds a layer of security to your account.

Once you’ve officially been verified by the system, your account will display a blue check mark to show you’ve verified your account.

Things you need to prepare for verification.

1. A copy of your passport.(biographical page+stamped page)

2. Bank card issued by banks located in China Mainland.

(Note: You can not use bank cards issued by China bank branches in your country to verify your alipay account.)

Here is a guide on how to open China bank accounts as a foreigner.

The process for verifying Alipay account

1. Log in to your www.alipay.com account

click “Manage Account” – “Account Setting” – “Basic Information” – “Verify Now”.

2. Click “Verify Now(立即认证)”.

3. Fill in your personal information as required

护照 means passport

4. fill in your bank card information

5. Upload your passport scan

6. Submitted successfully,Verification will be completed in 24 hours.

7. Once the verification is approved, you will then have a verified real-name account.

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138 thoughts on “Alipay Account Verification for Foreign Users”

  1. Hi Eric, If im going to China Mainland for a short 1 week holiday, am i able to open a mainland bank account and then use it to verify on Alipay? Do they require permanent residency proof? I saw that one of the documents required is 入境证

  2. Hi,

    I create alipay account via the alipay apps in iOS and I only able to add my local credit card. I understand that I can’t get my account verified unless I open an account in China. As I had added my credit card successfully, will I able to buy any item in 1688 or taobao with it. Since it is credit card, so 3% charges will be added to the payment right ?

    I haven’t try it but if I want to pay in 1688 can I just pay using the alipay apps but getting my supplier alipay account number ?? Or I go thru 1688 payment method?? normally I buy stuff in 1688 thru agent so I have no idea about it and I not sure where to ask

    >_<

    1. Hi,
      1.yes,you can,and 3% charges will be added to the payment.
      2.No,you can not send payment directly to your supplier alipay account like paypal unless you have a verified alipay account,you have to go thru 1688 payment method.

  3. Hi,
    can i register to Alipay with a commercial bank account ?
    should i enter the bank account name as the Company name, or as the name in my foreign passport ?
    after registered, can i pay on TAOBAO with my local visa credit card ?
    thanks for the help.

  4. Hello Eric,

    I opened and registered a Alipay account while living in China. I moved back to my home country(USA) and now I want to use that Alipay account with the newly created account in Taobao. My question is , I’m trying to link my current alipay account to the new created Taobao account. I’m having difficulty because every time I opened the Alipay account, the settings screen is in Chinese. And I know more about Chickens than the Chinese language. I need help in English figuring out the steps to achieve my objective. Any guidance would be greatly appreciated . Thanks, Gabriel

  5. Hi,
    Eric i am from malaysia and i wanna buy things from 1688.but payment must use alipay and i did register and i find some agent to recharge for me as well.but its failure due to real name verification.can i open a account in bank of china in malaysia branch and do the verification the account?.or else other ways to solve this matter?.

  6. eric hay, I’m from Indonesia .. I want to buy an item from china (1688) but the way it should be put on the Alipay payment .. but difficult to get Alipay account kah .. can you help me?

  7. Hi Eric/guys,

    Just sharing a recent horrifying shopping experience with taobao. Feel free to share if you’ve any comments.

    I tried to make a purchase on taobao, intending to purchase it directly and have it shipped over to Singapore (like I usually do for years). With the removal of enets, I was made to pay with credit card. I was able to pay for my items but when was unable to pay for my shipping (regardless of whether or not I use the same credit card).

    Contacted taobao/alipay and they said I had to submit images of my passport, credit card and credit card statement to verify my account which I felt was risky. i spoke with over 10 taobao/alipay stuff via all platforms but they insisted there’s no other way and they couldn’t answer why the system allocated the first payment to be through despite them determining that my account needed to be verified. Thankfully a friend whose relative resides in China managed to help 代付 (Singaporean friends trying using their credit cards to help but to no avail too). Otherwise all the items will be stuck in the China warehouse forever.

    But anyway my other friends who did not verify their accounts managed to pay using their credit card with zero issues so I have no idea why I am the only one facing this. Also, this issue meant I will not be able to purchase items directly from taobao anymore, which is upsetting since I’ve always enjoyed purchasing items from the platform.

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