Best Taobao Agent of 2023: My Picks and Why I Choose Them

Welcome to the most complete best taobao agent list and guide!😀😀

I launched the list in 2015 (the first on the internet!) and keep it updated every year,

But the industry is changing so fast, especially in China’s strict control of the COVID-19 in the past few years. Many agents’ operations and growth have been affected, some even closed their business or ran away.

So to keep up with the latest changes, I have rewritten this list this year. I tried to compare and summarize in detail the most popular Taobao agents on the market now. I believe you will have a better understanding of Taobao agents after you read this article.

1. Best Taobao Agent In 2023: Quick Summary

I am going to go much more in-depth in this post with hands-on comparisons and experience-backed opinions. However, if you’re in a rush, I want to start things off by giving you a quick summary of my top picks.

So – you can either use this simple summary list as a jumping-off point. Or, you can keep reading to learn exactly why I’ve chosen these taobao agents.

✅ Superbuy: A great all-around option if you want premium service and extensive shipping options.

✅ Pandabuy: A great budget option that performed well in my comparison. Shipping is a little more expensive than Cssbuy and Basetao, but offers better customer service and 0 service fee.

✅ Sugaroo: It is just as good as Pandabuy, but if I have to choose one between them, I will choose Pandabuy because it’s website is simpler and cleaner.

✅ Cssbuy: Has low shipping rates and exchange rate losses, but has mediocre customer support. Can be ok if you don’t mind customer service too much.

✅ Basetao: Another budget-friendly agent, their air express options like UPS and DHL are the cheapest.

2. Taobao Agents Basic Information

When I pick a Taobao agent, the first thing to look at is the basic information of these agents, mainly includes the years of foundation, history and warehouse address of these agents..

I personally prefer taobao agents running stable for more than 2 years, I have seen many new agents in various forums, publish tempting ads to attract customers, when the number of customers and the amount of money reach to a certain point, they will shut down their website, and run away with the money.

So I am not going to put a new agent into my list, no matter how tempting he said.

Here is the basic information I have gathered about these top agents:

Superbuy – Superbuy is not a long-established agent, it was founded in 2016, but its former company, dotdotbuy, was founded in 2012.

It provides two warehouse addresses, one in Huizhou, Guangdong Province, and one in Hong Kong. In most cases, we use their Huizhou warehouse address.

Wegobuy – They started their Taobao shopping business in 2019, not long ago. in the beginning they put their warehouse in Hangzhou, now their warehouse address is in Huizhou.

Sugaroo – Sugaroo was established in 2020, their warehouse is also in Huizhou.

Pandabuy – Pandabuy was founded in 2021, and their warehouse is located in Huizhou,too.

⚡⚡There is a very very close relationship between Superbuy, Wegobuy, Sugaroo and Pandabuy, I mean they may be independent at the operational level, but the shareholders behind their companies are closely related.

The advantage of this relationship is that they can have more parcels for export in total, so they can get better price from the shipping companies.

The bad thing is that they will monopolize the market, I believe that these agents now already occupy at least 50% to 60% of the market share.

Cssbuy – It was established in 2012, is one of the oldest Taobao agent. Their warehouse address is in Hangzhou.

Basetao – Basetao was opened in 2015 and their warehouse is situated in Guangzhou.

42agent – 42agent was previously known as, founded in 2011, their warehouse is in Beijing.

Parcelup – formerly known as Taobaofocus, was founded in 2009, their Chinese warehouse is in Guangzhou, but their operations team is based in Europe.

Yoybuy – Yoybuy was founded in 2008, their warehouse is in Shenzhen.

Bhiner – Bhiner was founded in 2012 and their warehouse is in Shenzhen.

From the perspective of company size, Superbuy and Yoybuy are two of the most powerful players in the industry, they both have strong capital support behind them,

Yoybuy received venture capital many years ago, and the founder of Superbuy was one of the founders of Tencent Group and has his own investment company. They are unlikely to collapse or suddenly run away.

In terms of location, I would choose to agents whose warehouse are in south of China (Guangzhou, Huizhou, Dongguan, Shenzhen …) ,

Most of the parcels are exported through these cities. Shenzhen alone exports 40 percent of China’s overseas parcels each year.

Warehouses in these cities usually mean more shipping methods, cheaper shiping rates and faster transit time.

3. Service Fee

Regarding their service, my primary concerns lay in these specific aspects:

  • Whether they support other sites besides Taobao
  • Whether they provide QC pictures
  • Whether there are additional services, such as membership, business dropshipping, wholesale purchasing, etc..

Superbuy – Superbuy supports most of the popular Chinese shopping sites (taobao, Tmall , 1688, JD, weidian, yupoo, xianyu, pingduoduo, yupoo), But they charge a certain fee for shopping on other platforms except Taobao and Tmall.

They also provide expert services for business customers, charging 10% as the service fee.

They offer standard 3 free qc photos but you can ask for more detailed pics for a cost(5 RMB per item).

They also offer a very large number of additional services and you can see their paid services here.

Wegobuy – Not surprisingly, wegobuy offers similar services to superbuy, and even their additional services are the same.

One major difference I found is that wegobuy does not offer a service for business, they seem to be letting superbuy take care of the business customers.

Sugaroo – Sugaroo provides free service for order from Taobao, 1688,Yupoo, Weidian and other shopping platforms with 5 free qc photos.

Pandabuy – Pandabuy also supports 0 service fees for purchases on most Chinese websites, and they also offer image search on their website, a feature that is very important to some people.

Cssbuy – Cssbuy supports most Chinese websites, the service fee is 6%, they also provide Drop Shipping and FBA To Amazon service, which is good for many business people.

But they do not offer free qc photo service, it costs 1RMB per photo.

Basetao – Basetao supports most of the Chinese websites with a 5% service fee. But if you are a member of WagoonLadies, it can be reduced to 3%.

They offer free QC pictures and Free measurement.

They also offer a “search for me” service, where you only pay them 1RMB and provide the item photo or item titles, and they will help you find these products on the Chinese website.

42agent – 42agent also supports most Chinese websites, but for some sites like xianyu, their service fee is 12%, which is much higher than other agents. They do not support orders that violate intellectual property rights such as replica, counterfeits, pirated copies, etc.

They offer free product pictures for less than 3 items, if more than 3 items they will charge 5 RMB per item.

One of their exclusive services is the unboxing videos for ShipForMe orders, where you can check your items via video.

I feel like this agent seems to be gradually switching to certain verticals like lolita. they even opened a lolita store called 42lolita.

Bhiner – Bhiner service fee is 5%, support Taobao, 1688 and Tmall. It seems that bhiner are taking a differentiated path like 42agent with a separate website( dedicated to sell cosplay related stuff.

But considering the high exchange rate fees and high domestic and international shipping costs it charges, I wouldn’t recommend using it unless it’s cosplay products at a much lower price than other sellers.

Yoybuy – The base service fee for yoybuy is 10%, but if you buy from WeChat or Xianyu, they will charge an additional 10%, which is 20% in total. Their service fee is the highest among these agents.

they charge 2 usd for item photos. yes, 2 usd…

Parcelup – Parcelup’s basic service fee is 10% inclusive of the payment gateway fee. They also support purchases from 1688 or xianyu at no extra charge. They do offer free photos as well.

4. Payment Fees and Methods

When choosing a payment method, there are two main points you need to pay attention to. The first is security of your money and the second is cost.

These agents are all trustworthy, and no matter which payment method you use, your money is safe. If you are still not sure, you can use Paypal or credit card.

Payment companies and these agents will also charge a certain fee. Sometimes, the fees can be high. For example, some agents charge a 4% handling fee for Paypal transactions.

I have listed the payment methods and fees supported by these agents for your reference.

Superbuy – Superbuy supports 12 payment methods:

  • Paypal(2.9% + US $0.3)
  • Bitcoin(2%)
  • Kakaopay(3.5% + US $0.2, South Korea)
  • Giropay(2.9% + US $0.3, Euro Zone countries)
  • MyBank(2.9% + US $0.3, Italy)
  • Wise(0 service charge,40% discount on exchange rate)
  • Qiwi(5.2% + US $0.35, Russia)
  • Credit Cards(2.9% + US $0.3)
  • Sofort(2.9% + US $0.3, Euro Zone countries)
  • Gcash(3.3% + US $0.25, Philippines)
  • Promptpay(4% + US $0.2, Thailand)
  • T/T bank transfer

Wegobuy – Wegobuy supports 6 payment methods:

  • Paypal(3.7% + US $0.3)
  • Credit Cards(3.7% + US $0.2)
  • Alipay(0 service fee)
  • POLi(3.7% + US $0.3, Australia, New Zealand)
  • Wechat Pay(0 service fee)
  • Giropay(3.7% + US $0.3, Euro Zone countries)

Sugargoo – Sugargoo supports 5 payment methods:

  • Paypal(3.5% + US $0.3)
  • Alipay(0 service fee)
  • Wechat Pay(0 service fee)
  • Wise/Bank transfer
  • Offline Payment

Pandabuy – Pandabuy does not list the rates of payment methods, the rates below are my calculations based on the top-up results.

  • Paypal(3.7% + US $0.3)
  • Credit Card(3.8%)
  • Alipay Plus(2.8%,payment made in EUR)
  • Stripe(3.8%,payment made in EUR)
  • UnionPay(3.8%)
  • Alipay(0 service fee)
  • Sofort(2.6%)
  • Wise(0 service fee)

Cssbuy – Cssbuy supports the most payment methods, 20 in total, and some local payments are very friendly for users from South America and Africa.

  • Paypal(3% + 0.3 USD,no replica)
  • Credit Card(4%+2.5 RMB,Max 200 usd)
  • Alipay(1%)
  • Wechat(1.5%)
  • IDEAL( 1%+0.3EUR)
  • PIX(2%+0.5EUR)
  • BOLETO(3.2%+0.5EUR)
  • LOTERICA(3.2%+0.5EUR)
  • PicPay(3.2%+0.5EUR)
  • Deposit Express Brasil(3.2%+0.5EUR)
  • Mercado Pago(3.2%+0.5EUR)
  • QIWI(5.5% + 0.35)
  • Sofort(2.5%+0.35)
  • Trustpay(4.5%+0.35)
  • Giropay(2.45%+0.35)
  • Dotpay(3.75%)
  • Banco Do Brasil(4.3%+1.8)
  • Alipay Plus(4%+2.5RMB,Max 200 usd)
  • Paypal Gift(0 service fee)
  • Wise(0 service fee)

Basetao – Basetao supports 5 payment methods on their website, but you can email their customer service to activate paypal payment, they also provide Wise payment information on discord.

  • Giropay(3.3%+0.35€)
  • Sofort(2.5%+0.35€)
  • NETS(3.2% + 1.8 SGD)
  • Bancontact(2.2% + 0.45 €)
  • Multibanco(3.2% + 0.45 €)

42agent – 42agent supports 4 payment methods:

  • PayPal(4.4% + 0.3 USD)
  • Credit Card via PayPal(4.4% + 0.3 USD)
  • Bank transfer (T/T)
  • Wise

Bhiner – Bhiner supports 6 payment methods, but they only accept Western Union or TT transfer for your first order if the order value over 500 USD.

  • PayPal(4% + 0.3 USD)
  • Local bank transfer(only USA, 1%)
  • Bank transfer (T/T)
  • West union
  • Wise
  • Bitcoin(2%)

Yoybuy – Yoybuy supports 6 payment methods:

  • PayPal(3.50% + $0.30)
  • Credit Card via PayPal(3.50% + $0.30)
  • Credit Card via Stripe(3.80% + $0.30)
  • Wire transfer
  • Unionpay(2.6%)
  • Alipay(2.99%)

Parcelup – Parcelup supports 6 payment methods, they do not charge a fee for their transactions because they add this fee into their own fixed exchange rate.

  • PayPal
  • Alipay(Payment in RMB)
  • Wechat(Payment in RMB)
  • Western Union
  • Unionpay(Payment in RMB)

Paypal or credit card is my preferred payment method, it will make your transaction more secure and you can apply for a refund if there are some problems that cannot be solved through communication.

If you want to save money, you can use Wise transfers, I noticed that these agents don’t charge a fee for this payment method, and some like superbuy offer a discounted exchange rate if you use Wise transfers to topup money.

Another thing you need to be aware of is that if you pay in your local currency, these payment methods will convert your local currency into US dollars before transferring to these agents, so there is a loss of currency conversion from your currency to US dollars.

5. Exchange Rate Fees

Many people don’t realize that the exchange rate difference is a big expense when you use these Taobao agents. The exchange rate difference is based on a percentage, so you could also say that this is actually a hidden commission they charges you, and what surprised me is that many agents don’t even mention this fee on their website.

I spent a long time and used a lot of methods to collect the fixed exchange rates set by these agents, and I made a comparison between these rates and the current exchange rate, so now you can clearly see the actual level of their fees.

Agent Fixed exchange rate Current exchange rate
(8 March 2023)
Exchange rate
Paypal fee Service fee
Superbuy 1RMB = 0.156USD 1RMB = 0.144USD 7.69% 2.9% 0 or 10%
Wegobuy 1RMB = 0.156USD 1RMB = 0.144USD 7.69% 3.7% 0
Sugaroo 1RMB = 0.157USD 1RMB = 0.144USD 8.28% 3.5% 0
Pandabuy 1RMB = 0.156USD 1RMB = 0.144USD 7.69% 3.7% 0
Cssbuy 1RMB = 0.149USD 1RMB = 0.144USD 3.36% 3% 6%
Basetao 1RMB = 0.154USD 1RMB = 0.144USD 6.49% 4.4% 5%
42agent 1RMB = 0.152USD 1RMB = 0.144USD 5.26% 4.4% 8%
Bhiner 1RMB = 0.162USD 1RMB = 0.144USD 11.11% 4% 5%
Yoybuy 1RMB = 0.156USD 1RMB = 0.144USD 7.69% 3.50% 10%
Parcelup 1RMB = 0.157USD 1RMB = 0.144USD 8.28% 0 10%

Exchange rate difference + Paypal fee(payment gateway fee) + Service fee = Your real commission fees for using these agents.

I don’t want to say much more, the table speaks for itself. You can clearly see the extra profit they make through the exchange rate.

I did a comparison of exchange rates 4 years ago before covid-19, and I put a screenshot of it here:

6. Shipping Methods and Rates

The biggest expense you will pay for your Taobao purchases is the international shipping costs, which can sometimes be higher than the value of the goods themselves. So, it is very important to choose the right shipping route and control the shipping cost.

I also believe that the ability to provide a wide range of shipping routes and cheap shipping rates is the key to measuring the competence of a taobao agent.

These agents usually work with other freight forwarders and do not provide shipping services themselves. Strong and competitive freight forwarders are located in places where China exports a lot of goods, such as Shenzhen, Guangzhou, Yiwu, etc.

This is why I recommend that you look for Taobao agents located in the south of China. Usually the agents in the south can provide more diversified and cost-effective shipping solutions.

Shipping cost calulaor is a pretty useful tool!

If you are going to buy from Taobao often, you should definitely take some time to learn about the shipping routes and rates to your country offered by these agents.

Fortunately, these agents offer shipping calculators, so you can quickly find out the rates they offer to your country.

I have included links to these shipping calculators here:

My analysis of the shipping solution and shipping rates of these agents(based on one example).

I know you may be a little confused using these estimators because there is a lot of jargon and abbreviations, so I’ll give you an example here. Since Taobao officially supports shipping to the US, I’ll also include the official shipping solution for comparison.

Let’s say I want to ship 10kg of general Taobao goods from China to the US,  let’s see who offers the best and cheapest route.

Taobao offical shipping – Taobao officially offers 3 shipping options:

  • air freight standard – 1316 RMB
  • air freight economy – 891 RMB
  • sea freight – 460 RMB

The advantage of official shipping is that it is officially supported by Taobao, so the timeliness and stability are guaranteed. In addition, at present, these shipping solutions do not take volumetic weight into account as billing weight, which is a huge advantage if you buy relatively light goods.

Superbuy – Superbuy offers the most complete shipping solutions to the United States and provides postal and air express that are not offered by the official shipping, these solutions can usually mail some restricted products such as electronic products, cosmetics, replicas, etc..But Superbuy’s prices are generally higher than several other popular agents I listed below.

superbuyshippingratetousa 1

superbuyshippingratetousa 2

Wegobuy – Wegobuy seems to focus more on EMS and air express. But its prices and routes do not have an advantage over Sugargoo and Pandabuy, for example, HK UPS,wegobuy’s price is 1568 RMB, sugargoo’s price is 1250 RMB, pandabuy’s price is 1242 RMB.

Wegobuy’s price is much higher than the other two.


Sugargoo – Sugargoo offers the most complete UPS and Fedex shipping routes, its price is in the middle level, Sugargoo and Cssbuy’s SAL(China post) price is the lowest among these agents.

SAL usually takes 1-2 months to receive the goods, but its price is low and does not count the volume weight, so it is more suitable for mailing low-value and not urgent goods.

sugargooshippingratetousa 1

sugargooshippingratetousa 2

Pandabuy – Pandabuy offers a variety of EMS services, and the price is lower than other EMS, and its ups services price is also lower.

pandabuyshippingratetousa 1

pandabuyshippingratetousa 2

Cssbuy – The overall price of cssbuy is one of the lowest among these agents. Most of its routes are locally based(HZ), so if you are buying general goods, you will see a fast transit time,

But if you choose a route based on another city(HK or SZ), you may experience longer transit times than other agents.

cssbuyshippingratetousa 1

cssbuyshippingratetousa 2

Basetao – The overall shiping price of Basetao is one of the lowest, its DHL price is the lowest if the quote is true. Its other postal and express routes are also relatively low.


42agent – 42agent’s overall prices are high, and because it is based in Beijing, it cannot offer special routes for the US such as sea freight, or Hong Kong based routes.


Bhiner – The overall shipping price of bhiner is relatively high, even though its economic route is far higher than other agents, and considering that its exchange rate difference is also the highest(11%!), I can find no reason to make it your first choice.


Yoybuy – Yoybuy does not offer any postal routes, and the prices of its air express routes are not very competitive. I will use it as a backup option.


Parcelup – I think Parcelup’s shipping solution is set unreasonably, first of all, its price level is classified based on different product types, which is not right, and secondly, putting dhl, fedex, ups in the same price is also illogical, they have a huge price gap between.

This setup may make it easier to handle different customers’ shipping requests, but consumers are not stupid, they will know there are better options out there.


My conclusion is simple, I will choose one between Sugaroo,Pandabuy,Cssbuy and Basetao if I care most about shipping cost.

7. Customer Service

Fast response and effective problem solving are the two factors I value most about customer service. I use this to measure the health of an agent’s operations.

If an agent is suddenly very slow to respond or unwilling to solve problems, it means that something is wrong with the company, either the company is experiencing internal problems, or is poised to run away with the money.

Luckily, the agents I selected were able to provide reliable and effective service so far.

Superbuy,Sugaroo,Wegobuy,Pandabuy,Yoybuy,Parcelup – I chatted with them on livechat and asked them a few questions and they responded quickly and efficiently to my questions.

Cssbuy – Cssbuy was able to respond quickly to my questions, but their customer service seemed to be at an entry level and did not fully solve my questions.

Basetao – Basetao does not provide livechat, they provide email and discord support.

42agent – 42agent does not support livechat, but provides email, whatsapp and wechat support.

Bhiner – Bhiner uses livechat and in-site messaging support. But when I chatted with them on livechat, they didn’t reply to me even though it showed they were online.

8. Final thoughts

In my opinion, the taobao agent that takes the cake are Sugaroo and Pandabuy. When you draw the line and consider service fee, shipping rate and customer support, they are just the best options out there.

But they are not the only taobao agents you should consider. Other taobao agents like Superbuy, Cssbuy, Basetao have their place in the market, and they also provide great Taobao shopping services.

I laid the facts out for you.

But the choice is yours to make.

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If you’re serious about buying from China, you can’t miss my social media.

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94 thoughts on “Best Taobao Agent of 2023: My Picks and Why I Choose Them”

  1. I decided to use CSS, and it is horrible! My items are still stuck with them, because I bought 2 stone lion statues (30cm each) that comes packed in wooden crates in by the seller to protect them. Now they are telling me they can’t ship the items, because China forbids the shipping of wood. I know that is not true, because the seller on Taobao, ships direct to countries like Singapore, USA via the app, and his packaging is always in Wooden crates to protect the statues.
    Can anyone advise on what I should do next?

    1. Hey! Please tell me how and where to find a Taobao agent with cheap delivery from China to Belarus (if you consider that the cost of the parcel must be 159 yuan, and the weight is 1.3 kg)?
      Please explain in what cases, when calculating the cost of delivery, the price of a product can be specified as 0 yuan, and in what cases it is necessary to indicate the real price of the product ?!

      1. The cheapest agents can only speak Chinese and only offer services to Chinese sellers.

        The price of the product is used to calculate the commission, if you just want to know how much the shipping cost is, you can enter 0 yuan.

        1. Thank you very much, now I figured out how to calculate only the shipping cost.
          Reading the information on your website, I can conclude that you have a huge experience of working with the Chinese market and agents, too, and you also really love what you do!
          Unfortunately, I cannot speak Chinese, which is a pity)), but in one of your articles there is such a phrase that if you’d prefer to trade in Russian, there are plenty of taobao agents in your language.
          Tell me how can I find the cheapest agent in Russian?

          1. Yes, there are many shipping agent in China who offer special airlines from China to Russia.

            You can look for them on Alibaba. but the best way is to search for them on the Chinese internet.

          1. Cargo delivery is a new shipping solution shipping from China to Europe by truck, Many sellers use it to ship goods to Amazon’s European warehouses.
            it is faster than sea shipping or railroad.

  2. Hi eric

    I want to purchase clothes directly from taobao and use superbuy’s forward shipping service.

    I’ve tried purchasing directly from taobao a few times, so it’s the most convenient, but I’m trying to buy a product that has been rejected at the warehouse, but I can’t find it in Superbuy’s shopping agent service.

    Is there a big difference between the forward shipping service and the shopping agent shipping price?

    please answer if you know 🙂 Thank you so much

    1. shipping service means that you need to place your own order on the Taobao website and have it shipped to their warehouse.

      A shopping agent means that you place your order on their website and they will help you with your purchase.

      shopping agent saves you time and trouble.

      shipping service, you don’t have to pay a commission.

  3. Hi! I was wondering if you know a good and not expensive forwarding service to ship to Europe (Belgium). I’m currently using superbuy forwarding service but their currency rate is qiute high…

  4. Hi Eric,

    I am planning to do the dropshipping business and instead of using Aliexpress, i would like to use taobao.

    Someone suggested buckydrop and would love to get your opinion on that. I also notice that the shipping charges for all the agents varies.


  5. Im planning to place an order from taobao to Canada. Are there any agent that allows you to declare the item as “Gift” or can modify the value, so I would not pay the custom taxes and duties when the package arrived in Canada?

    Thanks in advance!

  6. Hi Eric,

    Thanks for your article.
    I live in HK and I already buy directly on Taobao (eventhough I do not speak, neither read and write chinese).
    I try to buy some items which are prohibited to send overseas (baterry replacement for my laptop and umbrella for my kids .. umbrella cannot be shipped in HK due to their use during the protest apparently).
    I thought HK would be considered as part of China (I don’t do politics here) under the 1 country 2 systems but it is considered as oversea.

    Now my question is, do you recommend to use those agent to bring battery and other “prohibited” export item into HK?

    1. These agents are fine.

      actually, if you are shipping from Taobao to Hong Kong, you have a lot of options than these.

      If you search on Google or Taobao, there are many forwarders from mainland China to Hong Kong. Their shipping prices are more attractive.

  7. Hi Eric!.
    Thank you very much for the article, it is very helpful, I have a question, I work with yoybuy, but I have a problem, which I do not know if it is the case with the other agents. At the time of payment of the shipping cost, they indicate a shipping cost, after canceling that amount passes 1 day to 2, and they send an email saying that I must pay another amount for the shipment for “weight” reasons. In the end the shipping cost is 700 dollars and not the amount that according to the calculator is 400 dollars (obviously taking into account the volumetric weight of the package). I would like to know if the same thing happens with the agents that you mention in your publication. Thank you.

    1. This can happen, sometimes it can be a sudden increase in shipping rate or a change in their shipping service provider.

      but you have to ask what the specific reason is so that you can correctly evaluate the shipping cost when you purchase next time.

  8. Thanks a lot for your article, it’s made things a lot easier for me.

    I just want to mention, for Basetao, I just reached out to them and they’ve informed me that they no longer use Wechat to organise orders.

    So it’s probably worth updating that in the article

    Thanks again

  9. I have a question, as I’ve worked with Superbuy for a few orders…and am not sure if this has been the experience for everyone else.
    Its quite smooth when I order from Taobao, but when ordering from Weidian even though the seller agent service, I am apparently responsible for contacting the seller and getting the logistics/tracking information on my own? I can understand this for “preorders” when it might be awhile before products ship out, but even for in-stock items ordered on Weidian that states delivery expected in 3-5 days, I am still told I’m responsible for getting the domestic tracking info from the seller? I am able to if needed so it’s ok, but it just wasn’t what I expected…has this also been your experience?

  10. Hi eric, a friend of mine shared this artivle to me, its so much of uae to me…..How do i get hold of an agent on super buy or css i want to order some things on taobaa for my business

  11. I’ve been using for agent services to northern Europe. It’s not a general taobao agent but rather an international re-seller specialising in the reputable end of the Lolita fashion market. What they don’t officially tell you on their site is that they do provide Agent services, you just have to e-mail them. They recommend you stick to clothing and fashion items since that’s where their expertise lies, and don’t send any QPs unless you ask, but are very good at giving size guidance as well as tell you if a shop you’re eyeing seems reputable or not. I haven’t calculated the exact percentages but their fees seem to end up mid-range. They consolidate orders at no extra charge and specialise in those pesky pre-orders that are so common in the clothing shops on taobao. Customer service is by e-mail or Facebook chat and unless they have to check something with a taobao seller that takes a while to respond, it’s always been really quick. I’ve been using them for the last four years and have had no issues yet.

    I’m here reading this however, because I’ve been eyeing some flower pots on Taobao and that’s so far outside their range of expertise that I don’t want to bother them with it ^^’

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