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Taobao Global Direct Shipping: Review and Guide 2019

Updated on August 30, 2019

Taobao Global Direct Shipping(直送) is a Taobao official forwarding service.All you need to do is checkout all items in your shopping cart at once, select “Taobao Direct Shipping(直送)” and make payment, sit back and wait for your parcel to be delivered directly to you without having to undergo a consolidation process at the forwarder warehouse.

The biggest advantage of this service is you only have to make one-time payment including domestic + international shipping fee, so you won’t need to consolidate your orders and make any second payment – Fast and easy! Save time save money!

1. Who can use this service?

Taobao Global Direct Shipping(直送) currently supports 6 regions,which are:

  • Australia
  • Malaysia
  • Singapore
  • Hong Kong
  • Macau
  • Taiwan

If you are from the above areas,you will see this option when placing order.

2. taobao direct shipping cost:

Below is a list of the shipping cost using Taobao direct shipping,for some regions,you can choose to deliver to your door or pick up yourself somewhere.

If you are from Hong kong,they will also charge a 20HKD delivery fee for residential or remote address.

3. how to use taobao direct Shipping

Step 1

Make your order by selecting “Buy Now” or “Add to Cart”. If you are making multiple orders, it is recommended that you choose “Add to Cart” to consolidate all your items and make a lump-sum payment.

After clicking “Add to Cart” you will be told that the item has been successfully added, click “Proceed to Checkout” to consolidate all your items and make payment.

Step 2

Select the items that you want to consolidate, click “Checkout”.

Tips: Consolidation in shopping cart – you can only consolidate items listed on this page.

Step 3

After clicking “Checkout” you will enter the “select delivery address” page. Please select your delivery address.

Tips: You may click on the upper right to “use a new address” and “manage delivery address”.

After confirming the address, click “Next(下一步)” to confirm the direct shipping method.

Tips: You can see the domestic shipping fee and international shipping fee clearly shown on the right. It’s convenient! It’s money-saving and trouble free!

After confirming the shipping method, your selected items will be listed at the bottom of the page, along with the total amount to be paid.

Check the item information, amount, etc. and click “Submit Order(提交订单)” to enter the payment page.

Note: Certain products which are not eligible for Taobao Direct Shipping will be shown under the “Submit Order” button. These items will not be included in the calculation of the total amount!

Step 4

After clicking “Submit Order” you will enter Alipay payment page.Check and verify all order details, and then select your payment method.

After making the payment, you may go to “Purchased Items” to check the order details. Don’t forget to check the delivery status very closely!

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175 thoughts on “Taobao Global Direct Shipping: Review and Guide 2019”

  1. Hi Eric,

    Wonderful blog you have there. Its a life saver.

    However i have a question. im using direct shipping to purchase my goods. i understand that i need to contact the warehouse after the goods have arrived. I dont really understand how to do so.
    Can you please elaborate more?

  2. Hi Eric,

    I have bought something from Taobao. It shows delivered but i have checked the AWB at SKYNET it shows AWB does not exist. I did not receive the parcel at all. So where and how or who i should check with now? Hope you can show some lime light.

    Thank you.

    Calvin Yap

  3. Hello Eric, I bought an item on taobao, but I didnt know that I need to use the forwarder agent (warehouse) or taobao only ships directly to Singapore and Malaysia, I input my address in Vietnam..and paid only one time. The payment is done. Can the seller ship directly to my address in Vietnam, or I have to contact him/her again to fix this issue?

    Thank you very much,

    1. Hi,Most of the seller do not ship directly to Vietnam,even if they do,the shipping cost is really high,so I suggest you request a refund and then find a taobao agent.

  4. Hi Eric,

    can i check what it means by total cannot exceed total < 120cm?

    Means i have to add the packaging size L + W + H = must be less then 120cm?

    what about 1 side means? each L / W / H must be below 80cm?

    Looking forward to your reply soon.

    Many Thanks!

  5. Hi Eric ! I’m glad for the work you’ve done on your post. I am thinking, instead of the taobao agent, I would like to purchase from taobao directly for myself. But my country isn’t in the selected field of any shipping method. Please give me advise ! Thank you !

      1. Thank you for the reply.

        As you said in other post, direct shipping may cause further taxation. Is there a guideline for what item to be tax and what not.

  6. christine8333

    hi Eric, if use direct shipping to malaysia, after choose the malaysia address there was dont have the next step to choose the direct shipping. can you help?

  7. Hi there!
    Is that the official weight limit for taobao global direct shipping? Because I cannot find this info anywhere else. I have read across somewhere that if your item is too big, they will reject it and send back to the seller, is that true? I bought 2 parcels weight almost 12kg, kinda worried now. =/

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