Taobao Global Direct Shipping: Review and Guide

Taobao Global Direct Shipping(直送) is a Taobao official forwarding service.All you need to do is checkout all items in your shopping cart at once, select “Taobao Direct Shipping(直送)” and make payment, sit back and wait for your parcel to be delivered directly to you without having to undergo a consolidation process at the forwarder warehouse.

The biggest advantage of this service is you only have to make one-time payment including domestic + international shipping fee, so you won’t need to consolidate your orders and make any second payment – Fast and easy! Save time save money!

1. Who can use this service?

Taobao Global Direct Shipping(直送) currently supports 6 regions,which are:

  • Australia
  • Malaysia
  • Singapore
  • Hong Kong
  • Macau
  • Taiwan

If you are from the above areas,you will see this option when placing order.

2. taobao direct shipping cost:

Below is a list of the shipping cost using Taobao direct shipping,for some regions,you can choose to deliver to your door or pick up yourself somewhere.

If you are from Hong kong,they will also charge a 20HKD delivery fee for residential or remote address.

taobao direct shipping cost

3. how to use taobao direct Shipping

Step 1

Make your order by selecting “Buy Now” or “Add to Cart”. If you are making multiple orders, it is recommended that you choose “Add to Cart” to consolidate all your items and make a lump-sum payment.

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After clicking “Add to Cart” you will be told that the item has been successfully added, click “Proceed to Checkout” to consolidate all your items and make payment.

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Step 2

Select the items that you want to consolidate, click “Checkout”.

Tips: Consolidation in shopping cart – you can only consolidate items listed on this page.

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Step 3

After clicking “Checkout” you will enter the “select delivery address” page. Please select your delivery address.

Tips: You may click on the upper right to “use a new address” and “manage delivery address”.

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After confirming the address, click “Next(下一步)” to confirm the direct shipping method.

Tips: You can see the domestic shipping fee and international shipping fee clearly shown on the right. It’s convenient! It’s money-saving and trouble free!

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After confirming the shipping method, your selected items will be listed at the bottom of the page, along with the total amount to be paid.

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Check the item information, amount, etc. and click “Submit Order(提交订单)” to enter the payment page.

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Note: Certain products which are not eligible for Taobao Direct Shipping will be shown under the “Submit Order” button. These items will not be included in the calculation of the total amount!

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Step 4

After clicking “Submit Order” you will enter Alipay payment page.Check and verify all order details, and then select your payment method.

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After making the payment, you may go to “Purchased Items” to check the order details. Don’t forget to check the delivery status very closely!

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177 thoughts on “Taobao Global Direct Shipping: Review and Guide”

  1. pengat

    hi eric,

    if i make purchased using taobao global direct shipping i dont need to make another international
    delivery charge right?

    but why is my item store in the warehouse for quite sometimes?

    yet no notice from taobao to saying any problem regarding the item.

    tq

    Reply
    1. Eric

      yes,with taobao global direct shipping,you don’t have to make international delivery charge.how long has it been there?sometimes there is a delay if they are having too many orders.

      Reply
  3. Zack

    Hi eric,

    May i know why i cant find taobao global direct shipping anymore? i have buy thru this method and also global consolidated. but today when i want to purchase taobao global direct, it only show two option global consolidated and seller shipping.

    Reply
  6. Lorraine

    Hi Eric! Your blog has been very informative, thank you!! I used taobao direct shipping for the first time, am trying to track my waybill number on the ZTO website but the site doesn’t have record of the number! Do you know if the courier service works on weekends? The status on Taobao has not moved for a few days, since all my items arrived, it still says:包裹正在等待揽收 or 卖家发货. Does this mean it has shipped out or is it still in the warehouse?

    Reply
  7. Eddie

    Im buying over rmb 5k and received my parcel with empty item inside.Buy from few seller and forwarder (zto) help me to consolidate the item and send it over to me(west malaysia).The item seems like to be stolen and left empty box,any idea they will fully compensate my losses or i will have to bear for it?

    Reply
  8. Nina

    Hi eric,
    I have a problem, i bought a lot of small items from seller and using taobao direct shipping, the package reached warehouse and showing size 53 x 53 x 45cm. I just read that the package L+H+W should not more than 120cm in total. There is no messages from them for now. In this case is my package will not be delivered to sg? What do you think i should do? Thanksss

    Reply
  9. Youmi

    Hello, Eric
    May I know if we want to buy power bank and other sensitive items, do we pay extra fee? and how should we pay it? (due to there’s no sensitive item shipping while ordering)
    Thank you!

    Reply
  10. Robert

    I have a tracking number P000006861434. This indicates that the shipment arrived in the destination country (U.S.) on Dec 26, 2016. I have not received it in Arizona on Jan 23, 2017. Can it be tracked further?

    Reply
  12. Alvin

    Hi Eric, so apparently the seller sent out my stuff late and it arrived late at the taobao warehouse. They sent my other stuff to me already because they arrived earlier at the warehouse. How can I contact them to check the status of my remaining items that is currently at the warehouse?

    Reply
  14. Yun Yong

    Hi Eric, I chose direct shipping option and checked on the delivery status. My package had been received and signed according to the status but I haven’t received the parcel. Where can I get the tracking number? Are all packages delivered by Skynet once they reached Malaysia? Thank you!

    Reply
  15. Charmaine

    Hi Eric, it’s my first time order from taobao and I chose the direct shipping option. I bought 5 items, 4 out of 5 already reached the warehouse. I just wanted to know if they will only ship the items from warehouse after all the items arrived at the warehouse or they will ship it separately?
    Thank you!

    Reply

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